Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeremy Bagley

Moncton,NB

Summary

Proven team leader and effective communicator, I significantly improved customer satisfaction at Wal Mart by optimizing staff schedules and inventory management. Skilled in cleaning, sanitizing, and maintaining high standards of workplace cleanliness, my reliability and attention to detail have consistently enhanced team performance and operational efficiency.

Overview

5
5
years of professional experience

Work History

Cleaner

Cleaners on the Move
06.2023 - 06.2024
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Removed trash, debris and other waste materials from premises.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Department Manager

Wal Mart
06.2022 - 06.2023
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.

Grocery Clerk

Giant Tiger
06.2020 - 06.2022
  • Worked with floor team and managers to meet wide range of customer needs.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.

Shipper/Warehouse Shipper/Warerhouse Shipper/Store Receiver

Ren's Pets
04.2019 - 05.2020
  • Conducted regular inventory audits to minimize discrepancies between actual stock levels and system records.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Coordinated storage locations and product movements.
  • Collaborated with sales and customer service teams to address client concerns regarding shipments quickly and effectively.
  • Picked orders, scanned products and packed boxes.
  • Processed and restocked returns.

Education

GED -

Salisbury Regional High School
Salisbury, NB

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Reliability and punctuality
  • Attention to Detail
  • Teamwork and Collaboration
  • Excellent Communication
  • Product stocking
  • Assisting customers
  • Inventory Tracking
  • Production Scheduling
  • Record preparation
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Training and mentoring
  • Customer Engagement
  • Safety and Security
  • Goals and performance
  • Retail Management
  • Flexible Schedule

Languages

English
Full Professional

Timeline

Cleaner

Cleaners on the Move
06.2023 - 06.2024

Department Manager

Wal Mart
06.2022 - 06.2023

Grocery Clerk

Giant Tiger
06.2020 - 06.2022

Shipper/Warehouse Shipper/Warerhouse Shipper/Store Receiver

Ren's Pets
04.2019 - 05.2020

GED -

Salisbury Regional High School

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Jeremy Bagley