Dedicated IT professional with extensive experience in providing technical support and implementation of IT cloud infrastructures for a variety of companies. Practiced troubleshooter with diagnostics procedure expertise and in-depth technical experience. High-level customer service and communication skills in both french and english.
-Implement Microsoft 365 security policies such as Intune MDM/MAM, defender for office 365, defender for endpoint, and identity protection via conditional access policies.
-Utilize scripting and Microsoft graph API to automate large scale and repetitive tasks.
-Perform migrations for cloud tenant to tenant and endpoint devices to Entra ID.
-Technical lead of multiple projects for various clients to improve the security of their Microsoft 365 cloud infrastructure.
-Act as a tier 2/3 escalation support resource for cloud services.
Microsoft Certified: Identity and Access Administrator Associate (SC-300)
Microsoft Certified: Identity and Access Administrator Associate (SC-300)