Manager of Operations
King Street Special Care Home
Miramichi , New Brunswick
- Developed and implemented patient care policies and procedures.
- Conducted regular staff meetings to discuss safety protocols and quality assurance initiatives.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Managed challenging behavior from clients in a calm manner by utilizing de-escalation techniques.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Acted as role model for clients by exhibiting positive behaviors.
- Oversaw all administrative functions associated with the daily operation of the healthcare facility.
- Recruited, hired and trained new medical and facility staff.
- Organized leisure activities for clients in the community.
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
