Summary
Overview
Work History
Education
Skills
Timeline
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Jeremiah Sabas

Calgary,AB

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Furthermore allowing them to be vulnerable to learning, allowing them to adapt in a workspace that continuously changes.

Overview

5
5
years of professional experience

Work History

Customer Service

Kal Tire
09.2023 - 11.2023
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.
  • Updated customer service database with new information, address changes and contact details.
  • Provided customers with the knowledge they needed to know about the certain products we featured at the shop.
  • Problem-solving with customers to reach an end goal, that can fulfill their needs.
  • Worked with other departments in the shop to allow for easy communication and less frustration in the workspace.
  • Suggested additional work that the customer's vehicle might need.

Shipper Receiver

Kal Tire
09.2023 - 11.2023
  • Loaded and unloaded materials being moved from one location to another.
  • Labeled and organized customers' orders, to fit timetables and minimized errors.
  • Lifted Materials weighing 40-75 pounds.
  • Collaborated with different departments so operations could go smoother and in a more timely manner.
  • Updated inventory database, with the proper amount of items we have in stock, to allow for quicker flow in the workspace.
  • Received and checked incoming shipments to ensure the accuracy of the order.
  • Verified outgoing products against invoices before loading them onto trucks for transport.

Automotive Detailer

Self Employed
02.2022 - 08.2023
  • Inspected finished products to ensure they meet customer satisfaction standards.
  • Removed dirt and debris from upholstery, carpets and mats using brushes, vacuums and steam cleaners.
  • Applied protective coating to vinyl tops after thoroughly cleaning them with special cleansers.
  • Cleaned cars both externally and internally by hand or with the use of automated equipment.
  • Tested various cleaning agents on inconspicuous spots before applying them on the entire surface area of the car.

Custom PC Builder

Self Employed
03.2020 - 08.2023
  • Assembled and tested custom PC components, such as CPU, GPU, RAM, Motherboard, Hard Drive, and Power Supply.
  • Configured network settings for LAN and WAN connections to enable remote access capabilities.
  • Assisted customers with data transfers from their old computers to new ones via external storage devices or cloud services.
  • Created detailed documentation of all built PCs outlining component specifications, system performance metrics, and warranty information.
  • Provided technical advice on the best hardware configurations for customer needs.
  • Inspected and diagnosed wiring installations and issues to maintain safety.
  • Installed operating systems such as Windows 10 and Linux distributions onto PCs.

Volunteer

Janus Academy
10.2018 - 04.2019
  • Taught students with special needs, about several social skills which allowed them to learn how to handle interpersonal challenges.
  • Represented the organization positively and professionally while providing the community with much-needed services.
  • Collaborated with other volunteers to create a positive work environment.
  • Helped with prep, set up, and breakdown of community and public events.
  • Offered support and assistance to community members.
  • Followed directions from supervisors and completed tasks within the appropriate timeframe.

Education

High School Diploma -

Foundations For The Future Charter Academy SHS
Calgary, AB
06.2023

Skills

  • Call Management
  • Goal Oriented
  • Product Knowledge
  • Customer Service
  • Time Management
  • Bilingual
  • Attention to Detail
  • Strong Independent Skills

Timeline

Customer Service

Kal Tire
09.2023 - 11.2023

Shipper Receiver

Kal Tire
09.2023 - 11.2023

Automotive Detailer

Self Employed
02.2022 - 08.2023

Custom PC Builder

Self Employed
03.2020 - 08.2023

Volunteer

Janus Academy
10.2018 - 04.2019

High School Diploma -

Foundations For The Future Charter Academy SHS

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Jeremiah Sabas