Jeremiah Rangel
Bakersfield
Summary
Dynamic Store Manager with extensive experience at Kids Footlocker, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction through effective training and innovative merchandising strategies. Skilled in inventory management and problem-solving, fostering a positive environment that drives sales and employee engagement.
Overview
9
9
years of professional experience
Work History
Store Manager
Kids Footlocker
08.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Handled management of inventory and cash controls during store procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
Journeys Shoe Store
01.2016 - 12.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Store operations
- Friendly and positive
- Team leadership
- Outstanding communication skills
- Employee training
- Recruitment and hiring
Timeline
Store Manager
Kids Footlocker
08.2021 - Current
Store Manager
Journeys Shoe Store
01.2016 - 12.2019
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