Summary
Overview
Work History
Education
Skills
References
Timeline
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Jeremiah Philips

Lethbridge County,Canada

Summary

Dynamic business developer and marketing consultant with a proven track record in sales growth, customer engagement, and marketing strategy. Known for delivering exceptional customer service and building long-term client relationships. Skilled in digital marketing, sales, account management, and problem-solving with a strong ability to adapt and deliver results in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Customer Account & Sales Advisor

Forma Steel
06.2024 - 09.2024
  • Enhanced customer engagement and sales metrics by increasing client retention and upselling opportunities
  • Spearheaded a product conversion campaign, boosting repeat purchases by 10%
  • Managed a portfolio of 50+ customer accounts, increasing sales revenue by 15%
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
  • Responded to in-person and telephone requests for information about company offerings.

Marketing coordinator

Friesen Plastics
01.2024 - 05.2024
  • Developed and executed digital marketing campaigns that increased lead generation by 20%
  • Analyzed market trends and created data-driven strategies to improve brand visibility
  • Improved website traffic and conversion rates by 15% through optimized digital tactics
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Answered general marketing department inquiries by email, phone, and mail.
  • Improved customer satisfaction by promptly addressing inquiries and concerns via social media and email.

Marketing Coordinator

Kindred Construction
08.2022 - 04.2023
  • Responsible for market research, campaign execution and content creation
  • Managed a $50,000 marketing budget, delivering projects within budget and timelines
  • Boosted brand visibility by 20% through social media and event-driven marketing
  • Led targeted marketing campaigns, increasing sales by 18% through effective door-to-door outreach
  • Developed reporting systems for campaign performance, reducing data processing time by 50%

Office Administrator

Call it Spring
01.2017 - 01.2021
  • Processed financial transactions and provided administrative support to sales teams
  • Assisted in organizing customer events, contributing to a 10% increase in retention rates
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Education

Diploma - Business Administration and Marketing

Lethbridge College
Lethbridge, Alberta
12-2021

Skills

  • Exceptional customer service
  • Proficiency in CRM
  • SEO
  • ROI analysis
  • Microsoft software
  • Adobe software
  • Brand strategy development
  • Positioning
  • Identity design
  • Messaging
  • Performance tracking
  • Strong problem-solving
  • Analytic abilities
  • Decision-making abilities
  • Public speaking
  • Presentation
  • Target identification
  • Partnership development
  • Advanced computer literacy
  • Familiarity with project management software
  • Excellent documentation
  • Reporting
  • Cold-calling
  • Customer Retention

References

Available upon request.

Timeline

Customer Account & Sales Advisor

Forma Steel
06.2024 - 09.2024

Marketing coordinator

Friesen Plastics
01.2024 - 05.2024

Marketing Coordinator

Kindred Construction
08.2022 - 04.2023

Office Administrator

Call it Spring
01.2017 - 01.2021

Diploma - Business Administration and Marketing

Lethbridge College

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