Jeremiah Elric
Valencia
Summary
Detail-oriented professional with a proven track record in project management and customer service. Known for problem-solving abilities and ensuring worksite safety, driving timely project completion and high-quality results.
Overview
18
18
years of professional experience
Work History
Barista
Starbucks
Santa Clarita, CA
03.2008 - 03.2009
- Engaged customers with friendly service, enhancing overall experience.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team to ensure smooth workflow during peak hours.
- Assisted in inventory management by restocking supplies as needed.
- Followed safety and sanitation guidelines to maintain food safety standards.
- Adapted quickly to new products and procedures through ongoing training sessions.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Large Animal Feed Wearhouse and Yard Worker
East Valley Feed & Tack
Shadow Hills
04.2011 - 07.2012
- Operated forklifts to transport feed and supplies efficiently throughout the yard.
- Maintained cleanliness and organization of work areas to ensure safety and compliance with regulations.
- Assisted in inventory management by tracking stock levels and reporting discrepancies promptly.
- Loaded and unloaded delivery trucks, ensuring accurate placement of products for easy access.
- Collaborated with team members to streamline processes, improving overall workflow efficiency.
- Inspected equipment regularly to identify maintenance needs, reducing downtime for repairs.
- Implemented best practices for waste disposal, contributing to a more sustainable operation overall.
Shift Leader
Pizza Hut
Canyon Country, CA
10.2012 - 02.2014
- Supervised team during high-volume shifts, ensuring efficiency and quality service.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented training programs that improved team performance and customer satisfaction scores.
- Coordinated shift schedules to optimize labor costs while maintaining service standards.
- Monitored food safety protocols, ensuring compliance with health regulations and company policies.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Driver, Warehouse Orders
Bexel
Burbank, CA
03.2014 - 03.2016
- Operated delivery vehicles to transport warehouse orders efficiently.
- Coordinated loading and unloading processes to ensure timely order fulfillment.
- Maintained accurate inventory records using warehouse management systems.
- Inspected vehicles regularly for safety compliance and operational efficiency.
- Trained new drivers on safety protocols and warehouse procedures.
- Improved delivery routes to enhance efficiency and reduce transit times.
- Monitored vehicle maintenance schedules to ensure reliability of transportation fleet.
Customer Service Representative
Circle K
Santa Clarita, CA
09.2016 - 04.2017
- Managed customer inquiries, resolving issues efficiently and enhancing satisfaction levels.
- Trained new staff on customer service protocols and operational procedures to ensure consistency.
- Processed transactions accurately while maintaining a balanced cash drawer during shifts.
- Collaborated with team members to optimize store layout for improved customer experience.
Plumbing Apprentice
Master Work Plumming
Sunland, CA
05.2017 - 05.2018
- Assisted in installation and repair of plumbing systems under supervision.
- Learned and adhered to safety protocols while handling tools and equipment.
- Supported senior technicians in diagnosing issues with plumbing fixtures.
- Maintained clean work environment and organized tools for efficiency.
- Observed best practices for troubleshooting plumbing problems effectively.
- Assisted in inventory management by restocking supplies as needed.
- Gained proficiency in using hand and power tools specific to plumbing tasks.
Customer Service Representative
Circkle K
04.2018 - 08.2019
Store Clerk
the Hutch
Arcata, CA
09.2019 - 06.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained inventory levels by restocking shelves and organizing merchandise displays.
- Assisted customers in locating products, providing knowledgeable recommendations and support.
- Handled customer inquiries and resolved issues to enhance satisfaction and loyalty.
Back of House Team Member
Taco Bell
Arcata, CA
04.2021 - 02.2023
- Prepared food items according to Taco Bell standards, ensuring quality and consistency.
- Operated kitchen equipment efficiently, maintaining cleanliness and safety protocols.
- Collaborated with team members to manage inventory and reduce waste effectively.
- Trained new employees on food preparation techniques and operational procedures.
Tech Ops Contractor
NEP Broadcast Solutions
Van Nuys, CA
03.2024 - 07.2026
- Managed project timelines and resource allocation for live broadcast events.
- Streamlined communication protocols between departments to improve collaboration and reduce errors.
- Coordinated logistics for equipment setup, ensuring readiness for live transmissions.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Education
High School Diploma -
Verdugo Hills
Sunland, CASkills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Worksite safety
- Quality control
Timeline
Tech Ops Contractor
NEP Broadcast Solutions
03.2024 - 07.2026
Back of House Team Member
Taco Bell
04.2021 - 02.2023
Store Clerk
the Hutch
09.2019 - 06.2022
Customer Service Representative
Circkle K
04.2018 - 08.2019
Plumbing Apprentice
Master Work Plumming
05.2017 - 05.2018
Customer Service Representative
Circle K
09.2016 - 04.2017
Driver, Warehouse Orders
Bexel
03.2014 - 03.2016
Shift Leader
Pizza Hut
10.2012 - 02.2014
Large Animal Feed Wearhouse and Yard Worker
East Valley Feed & Tack
04.2011 - 07.2012
Barista
Starbucks
03.2008 - 03.2009
High School Diploma -
Verdugo Hills