Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jerardo Prado

Eastvale

Summary

Determined Store Director with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Work well in a high-pressure environment. Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success. 20 years hands-on experience in management and supervision Enjoy working with people. Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality of work.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Store Director

Vons
09.2021 - Current
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Boosted revenue $[Amount] by developing and deploying strategies to effectively improve operations.
  • Analyzed operating and financial statements for profitability ratios.
  • Devised processes to boost long-term business success and increase profit levels.
  • Prepared annual budgets with controls to prevent overages.

DUG Trainer

Albertsons Grocery Store
01.2020 - 07.2021
  • Demonstrate the online ordering process, right from the start to finish.
  • Provide staff everything they need to know about online orders, customizations, personalized offers, analytics and, delivery trackers.

Assistant Store Director

Albertsons Grocery Store
10.1996 - 09.2021
  • Supervised employees and different store departments.
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
  • Responded to customer complaints and comments.
  • Reported problems with employees, products or service to store manager.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
  • Conducted inventory analysis to determine optimal stock levels.
  • Organized shift meetings to communicate and resolve issues for night operations.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
  • Oversaw financial operations by monitoring expenses and reconciling bank statements.

Third Manager

Albertsons Grocery Store
12.1995 - 10.1996
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Night Crew Clerk

Albertsons Grocery Store
04.1990 - 12.1995
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained neat, organized stockroom free of hazards.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Conducted daily inventory counts and verified accuracy of product levels.
  • Contributed to development of new systems and stocking procedures to improve overall stock organization and management.
  • Managed orders to verify accuracy of incoming and outgoing shipments.

Courtesy Clerk

Albertsons Grocery Store
06.1990 - 12.1990
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.

Education

WAFC - Retail Management Certification - Retail Management

Cerritos College
Norwalk, CA
06.2014

Skills

  • Finance and Accounting
  • Sales Leadership
  • Employee Motivation
  • Store Opening and Closing Procedures
  • Inventory Control
  • Grocery
  • Food Safety
  • Merchandise Planning
  • Team Leadership
  • Goals and Performance
  • Retail Merchandise Quality Standards

Accomplishments

  • P1 Superstar Award by Achieving P1 Sales, Shrink, Supplies, Margin, Labor, Repairs, and EBITDA targets for 2023
  • Superstar Award by Achieving P12 2023 Sales, Shrink, Supplies, Margin, Labor, Repairs, and EBITDA
  • Certificate of Achievement for 6.49% Store Sales
  • Certificate of Achievement for Store Director Training Program

Certification

  • Store Director Training Program - 2021
  • WAFC Retail Management Certification - 2014
  • Food Safety and Sanitation License

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Director

Vons
09.2021 - Current

DUG Trainer

Albertsons Grocery Store
01.2020 - 07.2021

Assistant Store Director

Albertsons Grocery Store
10.1996 - 09.2021

Third Manager

Albertsons Grocery Store
12.1995 - 10.1996

Courtesy Clerk

Albertsons Grocery Store
06.1990 - 12.1990

Night Crew Clerk

Albertsons Grocery Store
04.1990 - 12.1995

WAFC - Retail Management Certification - Retail Management

Cerritos College

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Jerardo Prado