Jeramy Pachal
Neepawa
Summary
Experienced in liquor store operations and customer service. Familiar with variety of alcoholic beverages, industry trends, compliance regulations, and inventory management. Strengths include strong communication skills, problem-solving abilities, and ability to build rapport with diverse clientele.
Overview
4
4
years of professional experience
Work History
Acting Manager
Manitoba Liquor & Lotteries
Neepawa
11.2024 - Current
- Identified needs of customers promptly and efficiently.
- Recognized by management for being both mature and reliable.
- Ensuring the warehouse was both clean and organized.
- Unloading/Loading stock from shipment.
- Keeping a clear record of inventory
- Provided guidance on safe work practices, such as proper lifting techniques, use of personal protective equipment.
- Supported audits by providing necessary documentation and explanations as needed.
- Conducted regular inspections of equipment for proper functioning.
- Prepared and completed warehouse orders for pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Inspected damaged goods prior to disposal or return to vendor.
- Identified discrepancies between physical count and computer data.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Operated cash register, processing transactions accurately and efficiently.
- Maintained store cleanliness by performing regular cleaning duties throughout the day.
- Performed daily opening and closing procedures for the store including setting up displays and counting money.
Team Leader
McDonald's
Brandon
12.2021 - 10.2024
- Supervised team members during peak service hours to ensure efficient operations.
- Trained new staff on customer service protocols and food safety standards.
- Managed inventory levels to maintain stock availability and minimize waste.
- Assisted in resolving customer complaints to maintain a positive dining experience.
- Monitored food preparation processes for compliance with health regulations.
- Delegated daily tasks to team members to optimize group productivity.
- Assisted in unloading and stocking inventory from delivery trucks.
- Monitored product expiration dates to maintain freshness and quality standards.
- Lifted materials of varied weights on regular basis.
- Organized storage areas for efficient use of space.
- Removed outdated products from shelves in accordance with company policy.
- Operated dishwashing machines and ensured proper sanitation of utensils.
- Stocked kitchen supplies and ingredients to support daily operations.
- Followed food safety guidelines to ensure compliance with health regulations.
- Maintained a professional appearance including uniform adherence.
- Greeted customers and took their orders in a friendly and efficient manner.
- Quickly addressing and resolving complaints with food or service.
- Made and served coffee, tea and fountain drinks.
Education
High school diploma or GED -
Souris school
Souris, MBSkills
- Customer service
- Cash handling
- Inventory management
- Food safety protocols
- Task delegation
- Communication
- Recordkeeping
- Safety compliance
- Stock organization
- Attention to detail
- Loading and unloading
- Pallet jacks
- Storage organization
- Cash handling proficiency
- Initiative and proactivity
- Conflict resolution
- Identification checks
- Spirit, wine, and beer expertise
- Liquor regulations and compliance
- Cleanliness and organization
- Returns and exchanges
Timeline
Acting Manager
Manitoba Liquor & Lotteries
11.2024 - Current
Team Leader
McDonald's
12.2021 - 10.2024
High school diploma or GED -
Souris school