Jeramie Carba
Calgary,AB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Service Manager
Famoso Restaurant McKenzie Towne
08.2019 - 03.2023
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Monitored inventory levels and placed orders to replenish stock.
- Maintained records of service transactions and customer feedback for future reference.
- Analyzed service reports to identify areas of improvement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Diploma - Financial Accounting And Payroll System
ERP College
Calgary, AB07.2023
Diploma - Registered Massage Therapy
ERP College
Calgary07.2022
Bachelor of Science - Electronics & Communication Engineering
Holy Name University
Philippines03.2007
Skills
- Word Processing
- Till Counting
- Risk Management
- Employee Supervision
- Hospitality and Accommodation
- Office Administration
- Documentation
- Employee Relations
- Staff Management
- Time Management
- Technical Support
- Vendor Sourcing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Awardee
High Distinction Awardee - RMT
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Service Manager
Famoso Restaurant McKenzie Towne
08.2019 - 03.2023
Diploma - Financial Accounting And Payroll System
ERP College
Diploma - Registered Massage Therapy
ERP College
Bachelor of Science - Electronics & Communication Engineering
Holy Name University
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