Summary
Overview
Work History
Education
Skills
Timeline
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Jeramiah Snow

Los Angeles

Summary

Dynamic retail professional with expertise in food handling, customer service and cash handling accuracy, honed at Venice Gems. Proven ability to enhance shopping experiences through relationship building and product knowledge. Successfully trained and led teams at Capriotti's, achieving a 20% increase in customer satisfaction. Committed to maintaining professional appearance and store standards.

Overview

7
7
years of professional experience

Work History

Retail Worker

Venice Gems
04.2025 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.

Shift Leader

Capriotti's
01.2019 - 04.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Experience Opening and closing, regularly filled in and lead shifts for over 5 different locations in vegas

Education

Granger High School
Salt Lake City, UT

Skills

  • Customer service
  • Patience and empathy
  • Great teamwork
  • Reliability
  • Cash handling accuracy
  • Store maintenance
  • Relationship building
  • Professional appearance
  • Stock replenishment
  • Product knowledge expertise
  • Loss prevention
  • Shipment receiving
  • Order processing
  • Problem-solving
  • Register operation
  • Financial records oversight

Timeline

Retail Worker

Venice Gems
04.2025 - Current

Shift Leader

Capriotti's
01.2019 - 04.2025

Granger High School

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Jeramiah Snow