Jeralyn May

• Worked closely with organizational leadership to guide operational strategy.
• Guided staff through periods of organizational change, improving morale and engagement during transitions.
• Forge strong relationships with referral partners, governmental agencies and vendors.
• Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability.
• Built strong community teams by hiring and training to create positive and productive work environments.
• Boosted team productivity and morale by developing comprehensive employee training and development program.

• Responsible for management of building and personnel.
• Oversaw budgeting process for community.
• Managed low income program.
• Consistently maintained high census, achieving goals set forth by management.
• Represented organization to local public by giving presentations and speeches and participating in community events.
• Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
• Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties, receiving perfect surveys from licensing.

During my tenure with the company I was responsible for the opening of new communities. In the four years of employment, I assisted with two openings in Arizona. Then was sent to California where I opened Springfield Place in Petaluma, Fairwinds - Woodward Park in Fresno and Fairwinds - Ivey Ranch in Oceanside.

• Responsible for pre-marketing of the building, obtaining state license, hiring and training of all personnel.
• Fostered a positive work environment, creating high employee satisfaction and lowest employee turnover in the company.
• Drove the successful execution of numerous large-scale events/promotions to increase the visibility of the community.
• Increased census growth by identifying and penetrating market segments with tailored marketing strategies, significantly enhancing brand recognition and customer base.
• Interacted well with residents and families building connections and nurturing relationships.