Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ah'Kenya R Ragland Jr.

Hayward

Summary

While I do not know everything i am willing to learn, apply & develop the necessary skills to accomplish all goals needed in this succeed in this position,

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

Verizon
08.2023 - Current

Created and distributed documents, such as agendas and meetings.

Assisted with the preparation of reports, presentations, and spreadsheets.

Organized and maintained files, including electronic records.

Created incident reports when necessary and submitted them to

appropriate personnel.

Developed and implemented policies related to payroll processing

procedures.

Conducted audits to ensure accuracy of payroll data.

Utilized proficiency in customer relations and excellent computer skills to

devise and implement effective solutions..

Created monthly reports for senior management summarizing operational

performance metrics.

Coached, mentored and trained team members in order to improve their

job performance.

Resolved conflicts between employees by providing guidance on company

policies and procedures


Security Officer

Inter-Con Security
07.2021 - 08.2023
  • Started at Inter-Con with their Amazon Contract in Hayward, Ca until September 2023 then Moved to their Alameda Health System Contract the same month. I Patrol the parking garages, Respond to all AHS Codes, Escort patients if lost, Observe & report & Make badges for visitors.
  • left job due to better job opportunity

Security / Cashier / Stock Room Lead ( DD’s Discounted )

DD’s Clothing Store
02.2020 - 05.2021
  • When I worked at DD’s I started as a cashier and doing recovery on the sales floor. I moved to S.P.S./Loss Prevention due to having my guard card certifications, after 2 months I was promoted to stock room lead. I left Stock Lead due to extremely high work stress levels and a new opportunity to work with Alameda Health Systems doing Security.


left job due to relocation of living relocation

Quality Analyst

Trove
07.2018 - 12.2019
  • Worked for Trove. in Brisbane, Ca for three years after high school through an app called bluecrew & eventually they hired me permanently. My role was to take boxes of shipment from clothing stores like Rei, Patagonia, North Face etc. to analyze them with a microscope under a light, take a crumb gun and crochet tools and remove any linting to then refurbish the clothes for resale on the companies website.
  • Left job due to covid outbreak

Education

HighSchool Diploma -

Brenkwitz High School
Hayward, Ca
06.2018

Skills

  • Some knowledge in the following property related Skills
  • Property management software (CRM)-Yardi/Funnel
  • Customer Data reports
  • Prospect retention
  • in bound/outbound calling
  • Digital and physical Organization skills
  • ATR knowledge/Occupancy Goals
  • Leasing knowledge
  • Email (Organizing-Inbound/outbound Emails
  • Daily/Weekly activity reporting

Certification

BSIS Certified Guard

Languages

English

Timeline

Store Manager

Verizon
08.2023 - Current

Security Officer

Inter-Con Security
07.2021 - 08.2023

Security / Cashier / Stock Room Lead ( DD’s Discounted )

DD’s Clothing Store
02.2020 - 05.2021

Quality Analyst

Trove
07.2018 - 12.2019

HighSchool Diploma -

Brenkwitz High School
Ah'Kenya R Ragland Jr.