Summary
Overview
Education
Skills
Languages
Certification
Timeline
Work History
Work Availability
Work Preference
Quote
Interests
Websites
Software
CustomerServiceRepresentative
Jerald Busalpa

Jerald Busalpa

Busalpajerald21@yahoo.com
Edmonton,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information Technology position. Ready to help team achieve company goals.

Overview

1
1
Certification
6
6
years of professional experience

Education

No Degree - Cyber Security Specialist

CDI College Edmonton West
Edmonton
02.2025

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Flexible and Adaptable
  • Computer Skills
  • Active Listening
  • Multitasking
  • Attention to Detail

Languages

English
Upper intermediate (B2)

Certification

  • CDI College Edmonton West Training

Timeline

Information Technology Intern

The Mustard Seed
02.2025 - 03.2025

Crew Member

Tim Hortons
10.2023 - 04.2024

Apprentice Pipefitter

Scovan
03.2023 - 08.2023

Apprentice Welder

Flint
03.2022 - 04.2022

Laborer Helper

Morskate Manufacturing
07.2019 - 01.2020

No Degree - Cyber Security Specialist

CDI College Edmonton West

Work History

Information Technology Intern

The Mustard Seed
Edmonton, Alberta
02.2025 - 03.2025
  • Maintained current software licenses and patched applications to stay up-to-date with latest features.
  • Reviewed system and network performance to make proactive adjustments based on established IT policies.
  • Assisted with development of Spiceworks to fulfill program completion requirements.
  • Analyzed user requirements and developed solutions to meet needs.
  • Trained and supported end-users with software, hardware, and network standards and use processes.

Crew Member

Tim Hortons
Ponoka, Alberta
10.2023 - 04.2024
  • Became familiar with products to answer questions and make suggestions.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.

Apprentice Pipefitter

Scovan
Ponoka, Alberta
03.2023 - 08.2023
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Fabricated and installed screw pipe, socket weld pipe.
  • Threaded pipes using piping machines.
  • Assembled, installed and maintained piping systems.

Apprentice Welder

Flint
Sherwood Park, Alberta
03.2022 - 04.2022
  • Examined structure and texture of parts to detect imperfections.
  • Interpreted verbal and written instructions from work orders and welding blueprints.
  • Welded parts using arc and gas-shielded arc.

Laborer Helper

Morskate Manufacturing
Ponoka, Alberta
07.2019 - 01.2020
  • Maintained tools and equipment in good working condition.
  • Set up ladders and other access equipment.
  • Removed debris and waste from job sites.
  • Maintained knowledge of safety practices for removing hazards from working sites.
  • Followed safety protocols on job sites.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceWork from home optionCareer advancementTeam Building / Company RetreatsCompany Culture

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Interests

Cyber Security

IT Help Desk

Service Desk

Software

Spiceworks

Active Directory

Microsoft 365

Microsoft Teams

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Jerald BusalpaBusalpajerald21@yahoo.com