JEONGSIK HWANG
Vancouver,BC
Summary
Dynamic E-Commerce & Digital Operations Advisor with hands-on experience in managing Shopify and PrestaShop platforms at DHGLOBAL. Skilled in product sourcing, supplier coordination, and optimizing cross-border logistics for K-pop merchandise. Proven ability to adapt during global disruptions while consistently delivering bilingual digital content, supporting real-time API integration, and driving inventory and sales performance. Adept at working independently in fast-paced digital environments with a strong understanding of Korean market trends.
Overview
21
21
years of professional experience
Work History
E-Commerce & Digital Operations Advisor
DHGDLOBAL
DAEGU, SOUTH KOREA
05.2020 - 04.2025
- Supported the company’s e-commerce operations from Canada by advising on product sourcing, K-pop release scheduling, and supplier communication
- Gained hands-on training in Shopify and PrestaShop platforms for managing online storefronts, inventory systems, and real-time product uploads
- Assisted with preparing promotional materials and adapting product descriptions for international markets
- Participated in regular discussions with Korean entertainment companies (labels and distributors) to review merchandising priorities
- Developed familiarity with customs documentation, packaging compliance, and logistics coordination for shipping to North America, Europe, and Southeast Asia
- Provided feedback on sales data and order flow while learning backend operations and customer service process
- Played a key support role during the COVID-19 period by helping resolve international shipping disruptions and maintaining supplier relationships
- Learned and practiced negotiation strategies, basic trade documentation (invoices, packing lists), and contract communication formats
- Progressed to managing small-scale storefront updates independently, including page design, inventory entry, and basic HTML editing
Web Developer
Whalesoft
DAEGU, South Korea
03.2016 - 05.2019
- Trained intensively in website management and front-end operations under the guidance of professional developers and IT managers
- Gained practical experience in HTML, CSS, WordPress, and website CMS platforms through internal projects and live testing environments
- Participated in maintaining corporate websites, updating content, managing product pages, and ensuring mobile optimization
- Assisted in debugging, layout refinement, and plugin installation for multilingual websites
- Supported cross-functional teams in preparing digital content, coordinating SEO tasks, and handling basic hosting/server requests
- Built a strong foundation in webmaster skills that led to independent handling of Shopify and PrestaShop storefronts in later e-commerce roles
TEACHER
Daegu Office of Education
DAEGU, SOUTH KOREA
03.2004 - 02.2016
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
Education
Bachelor of Arts - Archaic Sino-Korean Education & Korean Language
Yeungnam University
DAEGU08-2004
Skills
- Shopify & PrestaShop Store Management
- Product Sourcing & Supplier Communication
- Multilingual Digital Content Preparation
- Cross-Border Shipping & Customs Knowledge
- Web Content Editing & Basic HTML
- Order Processing & Inventory Oversight
- E-Commerce Analytics & Data Feedback
- Crisis Adaptability & Remote Collaboration
Timeline
E-Commerce & Digital Operations Advisor
DHGDLOBAL
05.2020 - 04.2025
Web Developer
Whalesoft
03.2016 - 05.2019
TEACHER
Daegu Office of Education
03.2004 - 02.2016
Bachelor of Arts - Archaic Sino-Korean Education & Korean Language
Yeungnam University
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