Maureece Tribaco
Hamilton,ON
Summary
Respectful with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for, greeting guests Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
7
7
years of professional experience
Work History
Night Auditor /Hotel Front Desk
Holiday Inn Express
Hinton, Alberta
03.2024 - 09.2024
- Prepared detailed audit reports at the end of each shift.
- Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.
- Answered telephone calls from customers related to billing inquiries or complaints.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Greeted arriving guests and checked them in to their rooms.
- Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
- Verified that all charges posted were accurate prior to submitting final bills to guests.
Cashier/Cook
KFC
Hinton, Alberta
06.2018 - 09.2024
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Breakfast Attendant
Ramada
Hinton, Alberta
05.2021 - 09.2021
- Adhered to sanitation guidelines when handling food products during preparation process.
- Cleaned kitchen equipment according to established procedures after use.
- Inspected trays prior to serving meals to ensure quality standards were met.
- Maintained cleanliness of dining room area including tables, chairs, floors and windows.
Nanny
Chary Coleman
Hinton, Alberta
01.2018 - 12.2020
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Organized educational games and materials to encourage learning in a fun way.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Developed positive relationships with each child by providing nurturing care.
Education
High School Diploma -
Father Gerard Redmond Community Catholic School
Hinton, AB06-2023
Bachelor of Health Sciences - Pre-Health Sciences
Mohawk College of Applied Arts And Technology
Hamilton, ONSkills
- Front Desk Operations
- Customer Service
- Financial Reporting
- Teamwork and Collaboration
- Complaints Management
- Sanitation
- Food handling
- Food presentation
- Fine Dining
- Order Verification
- Cash Register Operation
- Drawer balancing
- Cash Handling
- Customer Assistance
- Academic Support
- Educational Support
- Behavior Modeling
- Light Housekeeping
- Emotional Support
- Homework Assistance
Timeline
Night Auditor /Hotel Front Desk
Holiday Inn Express
03.2024 - 09.2024
Breakfast Attendant
Ramada
05.2021 - 09.2021
Cashier/Cook
KFC
06.2018 - 09.2024
Nanny
Chary Coleman
01.2018 - 12.2020
High School Diploma -
Father Gerard Redmond Community Catholic School
Bachelor of Health Sciences - Pre-Health Sciences
Mohawk College of Applied Arts And Technology
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