JENSON JACOB
Windsor,Ontario
Summary
Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
3
3
years of professional experience
Work History
Machine Learning Intern
CogniXR
05.2023 - 08.2023
- Developed advanced graphic visualization concepts to map and simplify analysis of heavily-numeric data and reports.
- Transformed raw data to conform to assumptions of machine learning algorithm.
- Conducted data modeling, performance and integration testing.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
QA Engineer
2base Technologies
10.2021 - 04.2022
- Conducted regression testing to ensure that unintended changes are not introduced
- Documented and tracked support issues, resolutions, and workarounds in Zoho (ticketing system), ensuring accurate and up-to-date information.
- Prioritized and managed support requests based on their impact and urgency, ensuring timely and effective resolution.
- Monitored application performance and availability, proactively identifying and addressing issues to minimize downtime and disruptions.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Optimized test cases to maximize success of manual software testing.
- Stress tested security fixes and patches.
- Created successful test scripts to manage automated feature testing,
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Designed testing scenarios for usability testing.
- Worked in Git,Jenkins,Jira platforms.
QA Analyst
Odysseus Solutions
06.2019 - 08.2021
- Developed and maintained knowledge base repositories, user guides, and training materials to enhance end-user support and self-service capabilities.
- Assisted in testing and validation of application changes, updates, and patches to ensure their compatibility and minimize risks.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Developed traceability documentation to aid in investigating faults and defects.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Created automation test scripts through python and interacted website with selenium web driver.
- Planned and devised cohesive test plans for projects using advanced testing technologies.
- Followed agile methodology.
- Knowledge in MS SQL.
- Used postman for Api testing.
System Analyst
Ezee Technosys
01.2019 - 03.2019
- Educated stakeholders on data protection tactics to reduce breaches.
- Assessed data modeling and statistics to integrate high-level business processes with data rules.
- Optimized core processes to improve business performance and operational agility.
- Assessed business requirements to create focused solutions.
Education
Graduate Certificate - Data Analytics For Business Decisions
St. Clair College of Applied Arts And Technology
Windsor, ON10.2023
Bachelor of Engineering Technology - Computer
Gujarat Technological University
Gujarat,IN03.2018
Skills
- Configuration Management
- Performance Tuning
- Customer Support
- Data Analysis
- Scripting Languages
- Hardware Integration
- Document Configuration
- User Training
- Training Documentation Development
- Defect Identification
- Requirements Gathering
- Quality Assurance
- Critical Thinking
- Data Visualization
- Training Documentation Development
- Defect Identification
- Requirements Gathering
- Quality Assurance
- Scripting and Documentation
- Performance Testing
- Test Processing
- Load and Stress Testing
- REST Programming
- Test Strategies and Coverages
- Test Plan Creation
- User Experience
- Application Testing
- Atlassian JIRA
- Risk Assessment
- Scrum Methodology
- Root Cause Analysis
- Automation Script Writing
- Develop Test Cases
- Automation Knowledge
- Defect Resolution
- Compliance Testing
Languages
English
Full Professional
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Machine Learning Intern
CogniXR
05.2023 - 08.2023
QA Engineer
2base Technologies
10.2021 - 04.2022
QA Analyst
Odysseus Solutions
06.2019 - 08.2021
System Analyst
Ezee Technosys
01.2019 - 03.2019
Graduate Certificate - Data Analytics For Business Decisions
St. Clair College of Applied Arts And Technology
Bachelor of Engineering Technology - Computer
Gujarat Technological University
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