Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jensen Theriault

Calgary,AB

Summary

Organized and friendly server with experience at providing successful, fast, high-quality customer service to guests in restaurant settings. Adaptable professional with exceptional communication and multi-tasking ability in fast-paced, high-stress environments. Enthusiastic and motivated to learn, grow and excel in the service industry.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server/Bartender

4th Spot Kitchen & Bar
02.2022 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area, lounge, and bar was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.

Server Shift Leader

Milestones Grill & Bar
04.2019 - 12.2021
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Consistently met or exceeded sales goals through upselling techniques.

Server Shift Leader

Applebees
11.2017 - 02.2019
  • Scheduled numerous reservations and managed seating arrangements simultaneously in a high-traffic restaurant while maintaining calm, professional demeanor.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.

Barista

Goodearth Coffeehouse & Cafe
09.2015 - 06.2017
  • Continuous upkeep and care of entire cafe from beginning
    to end of each shift with proper time management
  • Created and memorized wide variety of hot and cold drinks with consistency and accurate preparation
  • Developed and demonstrated skillful and creative latte art to engage customers.

Education

Esthetician -

The Esthetic Institution
Calgary
05.2017

High School Diploma -

Crescent Heights High School
Calgary, AB
06.2015

Skills

  • Upselling techniques
  • Accurate money handling
  • Food safety
  • High-volume dining
  • Guest relations

Certification

ProServe 2025

Timeline

Server/Bartender

4th Spot Kitchen & Bar
02.2022 - 04.2025

Server Shift Leader

Milestones Grill & Bar
04.2019 - 12.2021

Server Shift Leader

Applebees
11.2017 - 02.2019

Barista

Goodearth Coffeehouse & Cafe
09.2015 - 06.2017

Esthetician -

The Esthetic Institution

High School Diploma -

Crescent Heights High School

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Jensen Theriault