Jensen Santillan
Data Analyst
Toronto
Summary
Experienced SQL Database Administrator with over 12 years of hands-on experience in designing, implementing, and optimizing database solutions. Proven track record of managing complex database environments, ensuring high availability, security, and performance.
Overview
16
16
years of professional experience
3
3
Certifications
1
1
Language
Work History
Data Analyst
Rumi Academy Canada Group, Inc.
02.2025 - Current
- Company Overview: https://www.mapquest.com/ca/ontario/rumi-academy-777801115
- Actively monitor students’ online activity using Google Sheets and Python (Selenium)
- Resolve student login issues and verifications.
- Coordinate with team leaders for any process improvement.
- Accommodate student inquiries online or face-to-face
- Weekly report to management regarding student data
- Produced monthly reports using advanced Excel spreadsheet functions.
- Used statistical methods to analyze data and generate useful business reports.
Database Operations Specialist
Vestas Shared Services A/S – ROHQ
01.2023 - 06.2024
- Monitored database performance using various tools and proactively tuned configurations to enhance efficiency, resulting in a 20% improvement in query response times.
- Performed OS and SQL Server patching during off-business hours to ensure on-time and secure environment.
- Configured and maintained hundreds of SQL Servers to maximize available resources and avoid server failure as much as possible.
- Coordinated with system administrators with regards to capacity planning and operating system evaluation.
- Collaborated closely with developers to design efficient database schemas and optimize SQL queries, leading to a 25% increase in application performance.
- Exercised Agile and Scrum Methodologies to streamline our processes and enhance our collaboration giving increased significant project delivery times of about 20%.
- Documented comprehensive database configurations, procedures, and best practices, facilitating knowledge sharing and ensuring adherence to industry standards.
Systems Engineer Specialist
Grundfos IS Support & Operations Centre
01.2019 - 12.2022
- Planned and executed upgrades of database management system software, enhancing database performance and scalability by 30%.
- Collaborated effectively with system architects, software architects, and design analysts to align database solutions with business and industry requirements, resulting in streamlined operations and improved data management practices.
- Conducted thorough testing of changes to database applications and systems, ensuring seamless integration and minimizing potential disruptions to business operations.
SQL Database Administrator
Ingram Micro
10.2015 - 12.2018
- Spearheaded data migration and management initiatives, ensuring seamless transitions and minimal disruptions.
- Conducted database repairs and managed patch updates to uphold system integrity and security.
- Monitored system alerts and coordinated responses within established SLAs, maintaining uninterrupted database services.
SQL Server Database Administrator
Equitable Computer Services, Inc.
05.2010 - 09.2015
- Successfully executed the installation, maintenance, and upgrade of Microsoft Great Plains 2010 (GP11), transitioning from GP9 with minimal disruptions.
- Developed and maintained Microsoft SQL Server Reporting Services, facilitating data-driven decision-making, and enhancing reporting capabilities.
- Spearheaded Microsoft SQL Server administration for the Business Systems Team, ensuring seamless operation and optimal performance.
Systems Administrator
Flyace Corporation
08.2009 - 04.2010
- Monitored firewall and antivirus/intrusion prevention systems (ASTARO ASG V7) to safeguard network security.
- Enabled VM Ware systems (ICT Portal and FTP) to facilitate efficient virtualization operations.
- Monitored FTP logs for potential intrusion attempts and security breaches.
- Managed SOPHOS Console to minimize errors and ensure effective endpoint security.
Education
Bachelor of Science - Information Technology
Mapua Institute of Technology
Manila, Philippines 05.2001 -
Skills
- SQL
- Data Analysis
- PowerShell Automation
- Agile
- Azure IaaS
- Azure Backup
- MS Windows Server Administration
- MS SQL Server Database Administration
- SSRS
- TSQL
- MS Office Applications
Certification
DP-300 Administering Relational Databases on Microsoft Azure
Timeline
Data Analyst
Rumi Academy Canada Group, Inc.
02.2025 - Current
Database Operations Specialist
Vestas Shared Services A/S – ROHQ
01.2023 - 06.2024
DP-300 Administering Relational Databases on Microsoft Azure
07-2022
Systems Engineer Specialist
Grundfos IS Support & Operations Centre
01.2019 - 12.2022
70-461 Querying Microsoft SQL Server 2012/2014
09-2017
70-462 Administering Microsoft SQL Server 2012/2014 Databases
09-2016
SQL Database Administrator
Ingram Micro
10.2015 - 12.2018
SQL Server Database Administrator
Equitable Computer Services, Inc.
05.2010 - 09.2015
Systems Administrator
Flyace Corporation
08.2009 - 04.2010
Bachelor of Science - Information Technology
Mapua Institute of Technology
05.2001 -
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