Jenny Hayes

• Utilized strong communication skills for navigating language barriers and cultural differences among respondents. surveying over 150 people
• Provided exceptional customer service when interacting with respondents, fostering positive relationships between citizens and government agencies.
• Navigated difficult situations professionally, such as dealing with uncooperative respondents or resolving conflicts among team members.
• Demonstrated excellent time management skills while adhering to strict deadlines for submitting completed questionnaires.
• Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
• Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.

• Conducted property move-ins, move-outs and walk-through inspections.
• Maintained meticulous records of all property transactions, leases, and maintenance logs to ensure transparency and efficiency.
• Conducted regular inspections of both the interior and exterior of properties for damage.
• Coordinated appointments to show marketed properties rented 20 units a month.
• Collected, recorded and deposited monthly rents from over 284 tenants.
• Reported and documented maintenance requests and scheduled appropriate services.
• Provided for peaceful and safe tenant relations through complaint management and conflict resolution.

.Reported and documented maintenance requests and scheduled appointments for services

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• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Maintained inventory of office supplies and placed orders.
• Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
• Developed a filing system for historical documents, preserving important company records and improving access to information.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.