Jenny Yan
Toronto,Canada
Summary
Strategic SaaS partnerships leader with 8+ years of experience managing platform ecosystems, ISV/VAR partner networks, and co-selling motions across enterprise SaaS. Proven ability to build scalable partner programs, operationalize GTM strategies, and drive measurable revenue impact. Ranked the #1 Partner Manager at a leading Shopify enterprise CX platform, achieving up to 230% quota attainment, and generating the highest partner-sourced pipeline across the company.
Experienced in executive partner management, technical integrations, cloud/ERP-adjacent workflows, joint planning, GTM launches, and partner enablement. Highly effective at cross-functional alignment across Product, Sales, Marketing, and CS, to accelerate adoption and create seamless joint customer experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Strategic Partner Manager - North America
Gorgias
Toronto
06.2022 - Current
- Top-performing Partner Manager (ranked #1 of 10), surpassing quotas with 230% attainment in Q1, 198% in Q2, and ~130% projected in Q3; generated the highest pipeline across Q4 2024-Q2 2025.
- Managed 60+ top Shopify agency partners across North America, acting as primary growth consultant and strategic advisor to drive joint business success.
- Drove the largest Enterprise-led pipeline growth within 6 months, resulting in multiple six-figure deal closures through strategic partner engagement.
- Launched and scaled a high-impact, partner-led ABM events program adopted organization-wide, driving new business and reactivating previously dormant partners.
- Worked cross-functionally with internal Product, Engineering, Sales, and Customer Success teams to establish pipeline, align account strategy, deliver consultative solutions, address client escalations, and influence feature roadmaps while maximizing customer impact.
- Developed creative strategies to prospect and engage previously unresponsive partners across all organizational levels-from Director to C-suite-driving pipeline growth and strengthening partner relationships.
- Recruited and onboarded new partners, streamlining enablement processes to shorten ramp time and strengthen long-term alignment through proactive engagement and strategic support.
Business Owner
xLashes
Toronto
03.2019 - 01.2023
- Built a profitable business with 100% year-over-year growth and a loyal base of over 100 clients.
- Designed and delivered enablement and training programs for over 40 students—skills transferable to VAR onboarding, certification, and partner activation.
Property Manager - Short-Term Rentals (Airbnb Portfolio)
AirBnB
Toronto
01.2018 - 06.2022
- Managed 5 properties with 88%+ occupancy, applying data-driven pricing, GTM execution, and operational excellence.
Mortgage Agent
Pegasus Lending
Toronto
02.2018 - 06.2020
- Structured high-value financial deals, collaborating with underwriters, lenders, and legal teams—experience relevant to contracts, compliance, and partner agreements.
Education
Diploma - Journalism
Seneca
TorontoCertification
Mortgage Agent License, 02/01/18, FSRA
Timeline
Senior Strategic Partner Manager - North America
Gorgias
06.2022 - Current
Business Owner
xLashes
03.2019 - 01.2023
Mortgage Agent
Pegasus Lending
02.2018 - 06.2020
Property Manager - Short-Term Rentals (Airbnb Portfolio)
AirBnB
01.2018 - 06.2022
Diploma - Journalism
Seneca