Summary
Overview
Work History
Education
Skills
Timeline
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JENNY TRAN

Corona

Summary

Experienced with social media strategy development, content creation, and analytics. Utilizes innovative approaches to improve online engagement and brand visibility. Track record of leveraging data-driven insights to optimize campaigns and achieve business goals. Developed strong communication and organizational skills in fast-paced HR environment. Expertise in managing employee relations and supporting recruitment processes. Seeking to transition into new field where these skills can drive positive outcomes and support team goals.

Overview

5
5
years of professional experience

Work History

Social Media Manager

FG Organization
06.2024 - 11.2024
  • Reviewed marketing materials and documents for brand accuracy and trending design.
  • Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.

HR Expert

Target
10.2023 - 09.2024
  • Oversaw payroll processing, ensuring accuracy and timely payment for all employees.
  • Facilitated effective communication between employees and management to address concerns and resolve conflicts.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Starbucks Barista

Target
11.2021 - 10.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Cashier

Target
10.2020 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Tutti Frutti
06.2019 - 08.2020
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

No Degree - Business Management

Norco College
Norco, CA
05-2025

Skills

  • Bilingual (English and Vietnamese)
  • Recruitment and onboarding
  • Employee relations
  • Excellent customer service
  • Content creation
  • Problem-solving
  • Training and development
  • Social media management
  • Teamwork and collaboration
  • Attention to detail

Timeline

Social Media Manager

FG Organization
06.2024 - 11.2024

HR Expert

Target
10.2023 - 09.2024

Starbucks Barista

Target
11.2021 - 10.2023

Cashier

Target
10.2020 - 11.2021

Cashier

Tutti Frutti
06.2019 - 08.2020

No Degree - Business Management

Norco College

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JENNY TRAN