Jenny Stickle
Woodland Hills
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I have 3 years of supervisory experience with strong leadership skills. I have experience with a variety of different populations including homeless, individuals with intellectual disabilities, mental health/substance abuse issues, geriatric population, and at risk youth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Amend Treatment
04.2024 - Current
- Taking patients’ vital signs, including pulse rate, breathing rate and blood pressure
- Administering medications and supervising patients to ensure they take them
- Helping patients bathe, groom, dress or use the bathroom as needed
- Notating patient records with changes in health status or behavior
- Escorting or transporting patients inside the facility or to appointments off campus
- Intervening when patients become dangerous to themselves or others
- Communicating with staff, patients and their family members as needed
Care Navigator
Wesley Family Services
12.2023 - 06.2024
- Work with individuals dealing with First Episode of Psychosis, coordinating services and benefits and ensuring that needed care is being provided
Support Coordinator/Case Manager
A Bridge to
02.2023 - 12.2023
- Assisted individuals with eligibility for available benefits
- Maintained logs and electronic client records following department and agency policies for effective monitoring
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy
- Adhered to ethical principles and standards to protect clients' confidential information
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families
Program Director
REM Ohio/ The Mentor Network
04.2021 - 02.2023
- Manage the day-to-day operations of four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment
- Manage program staff members including performance evaluations, scheduling, and orientation
- Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations
- Manage the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served
Psych Rehab Facilitator
RHD
09.2021 - 03.2022
- The Psychiatric Rehab Specialist provides supportive services to individuals with mental health disorder and/or a dual diagnosis with substance abuse/dependence or IDD
- Psychiatric Rehabilitation focuses on building skills to assist with independent adult living or long term residential supportive living to reach personal growth potential
- This role guides participants to develop skills in the domains of living, working, socializing, and learning
Residential Program Worker
SPHS/The Care Center
02.2021 - 09.2021
- Work with individuals with mental health and substance abuse issues in a locked residential unit providing supervision of residents, environmental room checks, safety checks, transportation and treatment plan implementation
- Facilitate psycho educational groups
Direct Support Professional
The MENTOR Network
04.2020 - 12.2020
- Worked with individuals with intellectual disabilities in a residential setting providing direct care services and medication administration
Life Skills Aide
Woods Services
12.2019 - 05.2020
- Work with individuals with traumatic brain injuries in a residential setting providing direct care
Direct Support Professional
Merakey
10.2018 - 07.2019
- Provide direct care to individuals with intellectual disabilities in a residential setting providing direct care services
Administrative Assistant
Washington City Mission
07.2018 - 01.2019
- I was responsible for greeting visitors to The Mission
- Answered multi-line phone system
- Completed mail orders
- Worked on the computer, completing spread sheets using excel
- Used the copier, fax machine and postage machine
- Other duties as need
- Interacted with homeless population seeking addiction treatment at the Mission
Direct Support Professional (DSP)
Community Options, Inc
04.2017 - 01.2018
- Direct care of individuals that have Intellectual Disabilities
- Assisted individuals with activities of daily living (ADL) and administered medications
- Implemented Individual Service Plans to reach client goals
Mental Health Associate
Residential Care Services, Inc
05.2015 - 03.2016
- Responsible for clients who have been diagnosed with Borderline Personality Disorder and who self-injure, utilizing Dialectical Behavior Therapy as the primary therapeutic modality
- Developed plans, goals and tools to aid in the implementation of coping, social and life skills
- Facilitated psycho educational groups
Warm Line Operator
The Grapevine Center
12.2014 - 05.2015
- Responsible for support of mental health clients utilizing conflict resolution, crisis intervention and active listening
Crisis Technician
Coleman Health Services
02.1998 - 05.2000
- Work with individuals with mental health and substance abuse issues in a crisis residential setting
- Completed assessments and intakes
- Provided supervision to individuals in crisis
- Answered calls on the crisis hotline
- Facilitated psycho educational groups
Education
BA - Psychology
Clarion University
Clarion, PA12.1991
AA - General Studies
Butler County Community College
Butler, PA12.1989
Skills
- Crisis Management (10 years) (10 years)
- Conflict Resolution (10 years)
- Time Management (10 years)
- Organizational Skills (10 years)
- Mental Health (10 years)
- Leadership Experience (3 years)
- Case Management
- Crisis Intervention
- Developmental Disabilities Experience
- Autism Experience
- Documentation review
- Motivational interviewing
- Substance abuse (4 years)
- Behavior Management
- Electronic Health Records (5 years)
- Communication skills
- Supervising experience
- Program management
- EMR systems
- Conflict management
- Interviewing
- Crisis intervention
- Mental health
- Social work
- Case management
- Writing skills
- Working with people with developmental disabilities
- Leadership
- Addiction counseling
- Organizational skills
- Behavioral health
- Phone triage
- Trauma informed Care
Certification
- First Aid Certification
- Driver's License
- Non-CDL Class C
- CPR Certification
- CPI Certification
Timeline
Clinical Assistant
Amend Treatment
04.2024 - Current
Care Navigator
Wesley Family Services
12.2023 - 06.2024
Support Coordinator/Case Manager
A Bridge to
02.2023 - 12.2023
Psych Rehab Facilitator
RHD
09.2021 - 03.2022
Program Director
REM Ohio/ The Mentor Network
04.2021 - 02.2023
Residential Program Worker
SPHS/The Care Center
02.2021 - 09.2021
Direct Support Professional
The MENTOR Network
04.2020 - 12.2020
Life Skills Aide
Woods Services
12.2019 - 05.2020
Direct Support Professional
Merakey
10.2018 - 07.2019
Administrative Assistant
Washington City Mission
07.2018 - 01.2019
Direct Support Professional (DSP)
Community Options, Inc
04.2017 - 01.2018
Mental Health Associate
Residential Care Services, Inc
05.2015 - 03.2016
Warm Line Operator
The Grapevine Center
12.2014 - 05.2015
Crisis Technician
Coleman Health Services
02.1998 - 05.2000
BA - Psychology
Clarion University
AA - General Studies
Butler County Community College
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