Jennifer Rios
South Gate
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
17
17
years of professional experience
Work History
Front office Representative-Women's Center
PIH Good Samaritan Hospital
Los Angeles
08.2022 - 06.2024
- Check-in patients
- Verify-patients insurance coverage, checking authorizations, and collect co-payments.
- Answered incoming calls, patient scheduling.
Receptionist
Universal Community Health Center
Los Angeles
02.2019 - 05.2021
- Front-Desk reception with high volume environment
- Greeted and registered incoming patients
- Answered incoming calls, patient scheduling
- Verify insurance coverage, collect co-pays
Admitting-Patient Services
Adventist Health Glendale
Glendale
03.2017 - 01.2019
- Check-in patients
- Verify patient insurances and collect co-payments, co-insurances and deductibles
- Collect patient information and enter patient demographics and updated patient information into database
Receptionist
South Central Family Health Center
Huntington Park
08.2010 - 03.2017
- Front -Desk reception with a high volume environment
- Greeted and registered incoming patients
- Answered incoming calls, patient scheduling
- Verify insurance coverage, collect co-pays
Receptionist
Clinica De Los Doctores Castillo y Silva
Huntington Park
05.2009 - 08.2010
- Front- Desk reception with a high volume environment
- Greeted and registered incoming patients
- Answered incoming calls, patient scheduling
- Verify insurance coverage, collect co-pays
Receptionist
Southern California Medical Group
Los Angeles
02.2008 - 03.2009
- Front -Desk reception with a high volume environment
- Greeted and registered incoming patients
- Answered incoming calls, patients scheduling
- Verify insurance coverage, collect co-pays
Receptionist
San Judas Medical Group
Los Angeles
12.2007 - 01.2008
- Front-Desk reception with a high volume environment
- Greeted and registered incoming patients
- Answered incoming calls, patient scheduling
- Verify insurance coverage, collect co-pays
Education
Diploma - Administrative Assistant
Everest College L.A. Wilshire
11.2007
Skills
- Strong listening skills
Ability to multitask in high volume setting
Excellent oral and written communication skills
Strong data entry and typing skills
Strong attention to detail
References
Available upon request
Timeline
Front office Representative-Women's Center
PIH Good Samaritan Hospital
08.2022 - 06.2024
Receptionist
Universal Community Health Center
02.2019 - 05.2021
Admitting-Patient Services
Adventist Health Glendale
03.2017 - 01.2019
Receptionist
South Central Family Health Center
08.2010 - 03.2017
Receptionist
Clinica De Los Doctores Castillo y Silva
05.2009 - 08.2010
Receptionist
Southern California Medical Group
02.2008 - 03.2009
Receptionist
San Judas Medical Group
12.2007 - 01.2008
Diploma - Administrative Assistant
Everest College L.A. Wilshire