Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenny Milan

Mount Forest,ON

Summary

Dedicated Machine Operator with a strong work ethic at Musashi Auto Parts, adept at machinery operation and workplace hazard management. Trained new employees, enhancing team collaboration and ensuring safety compliance. Demonstrated adaptability by mastering new equipment, contributing to a streamlined production process and consistently delivering quality products.

Customer service professional with sharp focus on enhancing customer experiences and streamlining processes. Valued for fostering teamwork and driving results through adaptive strategies and effective communication. Known for problem-solving abilities and customer-centered approach.

Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.

Overview

11
11
years of professional experience

Work History

Machine Operator

Musashi Auto Parts
07.2019 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.

Supervisor

Tim Hortons
01.2014 - 07.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.

Education

Bachelor of Secondary Education - Bachelor of Secondary Education

Cebu Normal University
Cebu, Philippines
03-2004

Skills

  • Reliable commitment to tasks
  • Detail-oriented approach
  • Precision machinery operation
  • Workplace safety compliance
  • Effective team collaboration
  • Strategic problem assessment
  • Customer relationship management
  • Problem-solving
  • Time management
  • Training and mentoring
  • Strategic decision-making
  • Customer relations
  • Customer focused
  • Team building and leadership
  • Effective complaint resolution
  • Exceptional interpersonal communication
  • Adherence to high customer service standards
  • Optimized task management

Languages

English
Full Professional
Tagalog
Full Professional

Timeline

Machine Operator

Musashi Auto Parts
07.2019 - Current

Supervisor

Tim Hortons
01.2014 - 07.2019

Bachelor of Secondary Education - Bachelor of Secondary Education

Cebu Normal University

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Jenny Milan