Jeongeun(Jenny) Lee
Calgary,AB
Summary
- Diploma in Business Administration, Degree in Fashion Marketing
- 2-years customer service experience
- Excellent skills at Microsoft programs word, excel, PowerPoint, outlook, and Adobe photoshop.
- Skillful with SNS for advertisement; Instagram, Facebook, LinkedIn
- Strong collaborator trendy, and innovative
- Speak of native Korean, advanced of English, and basic level of Japanese
Overview
1
1
year of professional experience
Work History
Customer Service Advisor
ZARA
Seoul, South Korea
04.2017 - 08.2018
- Handle dealing with more than +50 customers daily including complaints and product service
- Reached No.1 sales during seasonal sale promotion period among Asian countries
- Providing customer service support for a wide range of ZARA products such as styling and coordination, led to the result of 80% buying rate
- Communication and discussion with the employees every morning for the sales
Education
Diploma - Business Administration, Marketing
South Alberta Institute of Technology (SAIT)
Calgary, AB06.2022
Degree - Fashion Design, Marketing
Suwon University
Seoul, South Korea02.2017
Skills
- Microsoft Programs
- Adobe programs
- Cultural Awareness
- Time Management
- Active listening
- Strong Analytical and Problem-Solving Skills
- Marketing Promotion
- Social network service advertisement
- Sales Expertise
- Customer Service
Volunteer Activity
Co-Curricular Awarded 2022
Peer mentorship program, SAIT, Calgary, Alberta
- Took leadership role in running drills, leading practices and mentoring new team members.
- Gave school information such as Job Career Hub site, school activities list to encourage student social life.
- Excellent interpersonal and communication skills
Student peer tutor Awarded 2022
Peer tutoring program, SAIT, Calgary, Alberta
- Help and teach one student who was struggling with marketing concept.
- Reached better grade compared to previous semester.
- Problem-solving skills, organizational skills, analytical skills etc.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Customer Service Advisor
ZARA
04.2017 - 08.2018
Diploma - Business Administration, Marketing
South Alberta Institute of Technology (SAIT)
Degree - Fashion Design, Marketing
Suwon University