Jenny Lam
Rowland Heights,CA
Summary
Caring and compassionate therapist experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with individualized needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Marriage and Family Therapist Trainee
Rio Hondo Community College
08.2024 - 08.2025
- Developed personalized treatment plans for diverse client populations.
- Conducted 10-15 individual and group therapy sessions per week.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Implemented evidence-based interventions to support client progress and recovery.
Behavior Specialist
Center For Social Dynamics
07.2022 - 02.2025
- Worked as part of a collaborative team to address the changing needs of up to 6 children and families weekly.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Used Central Reach to document patient information, progress notes, and treatment plans.
Associate & Store Trainer
In-N-Out Burger
11.2017 - 04.2022
- Provided exceptional customer service to all customers and handled all backroom needs.
- Supported and coached over 50 employees as part of successful training initiatives.
- Reached out to managers and team leaders to source requirements for training and identify needs.
Color Guard Instructor
Alhambra School District
06.2017 - 05.2020
- Planned routines for performances for about 15 students.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Created healthy and safe learning environment for all students by implementing team rules and promoting mutual respect and gentle discipline.
Education
Master of Science - Clinical Psychology
California State University - Fullerton
Fullerton, CA02.2026
Bachelor of Arts - Psychology
California State University - Fullerton
Fullerton, CA05.2023
Skills
- Client relationship development
- Case handling
- Intervention management
- Documentation skills
- Multicultural competence
- Mental health assessment
Certification
RBT - Registered Behavior Technician
Timeline
Marriage and Family Therapist Trainee
Rio Hondo Community College
08.2024 - 08.2025
Behavior Specialist
Center For Social Dynamics
07.2022 - 02.2025
Associate & Store Trainer
In-N-Out Burger
11.2017 - 04.2022
Color Guard Instructor
Alhambra School District
06.2017 - 05.2020
Master of Science - Clinical Psychology
California State University - Fullerton
Bachelor of Arts - Psychology
California State University - Fullerton
Research experience
UPLIFT COLLABORATORY with Dr. Angela MinhTu Nguyen and Dr. Que-Lam Huynh 10/2023 to 01/2026
California State University, Fullerton, Fullerton, CA
- Conducted research on intergenerational trauma within Southeast Asian American communities
PSYCHOLOGY LAB with Dr. Michelle Alfaro 08/2022 to 05/2023
California State University, Fullerton, Fullerton, CA
- Conducted research on educator burnout and mental health during the pandemic
Research Presentations
Jia, R., Lam, J., & Nguyen, A.-M. D. (2025). Living with Intergenerational Trauma–Manifestations and Symptoms (LITMS) for clinical screening and psychoeducation. Workshop presented at the International Vietnamese Mental Health Association Conference, Orange, CA.
Jia, R., Lam, J., & Nguyen, A.-M. D. (2025). Living with Intergenerational Trauma: Manifestations and Symptoms (LITMS) Psychoeducational Tool. Poster presented at Undergraduate Research Opportunity Center Symposium, Fullerton, CA
Nguyen, A.-M. D., Lam, J., & Mai, L. G. (2024). Manifestations, Assessment, and Treatment of Intergenerational Trauma for Viet Refugees and Their Descendants. Workshop presented at the International Vietnamese Mental Health Association Conference, Orange, CA.
Lam, J. & Alfaro, M. (2023). Educators from varying U.S. Regions and Perceptions of Remote Teaching during COVID-19. Poster presented at Western Psychological Association, Riverside, CA.
Awards
MENTEE OF THE YEAR, 05/2025
Engaging Graduate Students in Research, Scholarly, and Creative Activities (EG-RSCA)
California State University, Fullerton, Fullerton, CA
GRADUATE EQUITY FELLOWSHIP, 02/2025
Graduate Studies Award Committee
California State University, Fullerton, Fullerton, CA
RESEARCH GRANT, 01/2025 to 08/2025
Engaging Graduate Students in Research, Scholarly, and Creative Activities (EG-RSCA)
California State University, Fullerton, Fullerton, CA
RESEARCH GRANT, 05/2024 to 12/2024
Engaging Graduate Students in Research, Scholarly, and Creative Activities (EG-RSCA)
California State University, Fullerton, Fullerton, CA