Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenny Lam

12 Pathway Drive Brampton,ON

Summary

Experienced Dental Hygienist with over 7 years of expertise delivering exceptional customer service with a proven track record of providing exceptional client care. Known for strong collaboration within teams and adaptability.

Overview

8
8
years of professional experience

Work History

Dental Hygienist

Pickwick Dental
01.2022 - Current
  • Contribute to practice growth by delivering client- centered care, exceptional customer service and building a positive relationship to achieve 90% client satisfaction rating
  • Provide quality digital radiographs including periapicals, bitewings, full mouth series and panoramic
  • Collaborate with the dental team to ensure a smooth workflow and high quality client care
  • Prevent cross- contamination by having a one-way workflow in sterilization to ensure instruments and operators move from non-sterile to sterile areas.

Dental Hygienist

DSK Dental at Bayview Village
05.2020 - 01.2022
  • Educated clients on proper brushing and flossing techniques to promote long-term oral health.
  • Maintained dental instruments by having sharpen instruments to optimize efficiency and effectiveness and enhance client comfort
  • Ability to multitask in a fast-paced atmosphere

Dental Hygienist

Kensington Dental Office
02.2018 - 05.2020
  • Assisted in clinic administrative tasks such as answering phone calls, scheduling appointments and filing client records
  • Provided preventive service such as debridement, sealants and fluoride
  • Maintained a warm and compassionate manner to clients in all ages to reduce anxiety and contribute to long term loyalty and referral rates

Dental Hygienist

Home of Dentistry
10.2017 - 02.2019
  • Preformed oral cancer screenings and oral health assessment
  • Implemented comprehensive infection control measures, including proper handling, disinfection, and disposal of instruments and hazardous materials.

Education

WHIMIS
09-2024

IPAC Certification
07-2024

CPR
01-2024

Dental Hygiene Advanced Diploma - Dental Hygiene

George Brown College
Toronto, ON
06-2017

Skills

  • Meticulous yet gentle dental cleanings
  • Reliable performance and consistent results
  • Strong customer service skills with ability to communicate effectively with all ages
  • Proficiency in using Dentrix and Abeldent
  • Zoom Whitening

Languages

English
Chinese (Cantonese)

Timeline

Dental Hygienist

Pickwick Dental
01.2022 - Current

Dental Hygienist

DSK Dental at Bayview Village
05.2020 - 01.2022

Dental Hygienist

Kensington Dental Office
02.2018 - 05.2020

Dental Hygienist

Home of Dentistry
10.2017 - 02.2019

WHIMIS

IPAC Certification

CPR

Dental Hygiene Advanced Diploma - Dental Hygiene

George Brown College

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Jenny Lam