Jenny (Sojeong) Kim
Montreal,Canada
Summary
Results-driven customer service professional with 5 years of experience excelling in fast-paced environments. Demonstrates exceptional skills in communication, team collaboration, and innovative visual merchandising, consistently enhancing store appeal and efficiency. Eager to contribute to a forward-thinking company and drive success through continuous professional growth.
Overview
6
6
years of professional experience
Work History
Service Bartender
Baton Rouge
Montreal
08.2024 - Current
- providing personalized drink recommendations based on individual preferences.
- Increased repeat business through friendly and attentive service, building rapport with regular patrons.
- Contributed to a positive team atmosphere through clear communication and cooperation with fellow bartenders and servers.
Video Game Tester
Globalstep
Montreal, QC
07.2024 - Current
- Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity, and other metrics.
- Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.
- Served as a reliable resource for troubleshooting issues, expediting the resolution process for critical problems.
Call fundraiser
Fundraiser Direct
Montreal, QC
04.2024 - 07.2024
- Implement fundraising campaigns over the phone
- Engage with previous donors to renew contributions
- Use scripts and strategies to effectively communicate campaign objectives
- Build rapport with donors and maintain positive relationships
- Utilize fundraising software or databases to manage donor information
Office Assistant
CAFO Insurance Premium Finance
Vancouver, BC
02.2022 - 05.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized office events to boost morale and foster positive working relationships among colleagues.
Brand Representative
Hollister co
Calgary, AB
11.2018 - 01.2023
Back of House Supervisor / Visual Merchandiser
JD Sports
Calgary, AB
03.2022 - 06.2022
Bartender/ Waitress
Candy Shop Cafe
Calgary, AB
06.2020 - 11.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
DEC - Fashion Design
College LaSalle
Montreal, QC10.2024
High School Diploma -
Sir Winston Churchill High School
Calgary, AB06.2018
Skills
- Basic computer skills
- Handling shipment
- Inventory management
Personal Information
Age: 23
Timeline
Service Bartender
Baton Rouge
08.2024 - Current
Video Game Tester
Globalstep
07.2024 - Current
Call fundraiser
Fundraiser Direct
04.2024 - 07.2024
Back of House Supervisor / Visual Merchandiser
JD Sports
03.2022 - 06.2022
Office Assistant
CAFO Insurance Premium Finance
02.2022 - 05.2023
Bartender/ Waitress
Candy Shop Cafe
06.2020 - 11.2021
Brand Representative
Hollister co
11.2018 - 01.2023
DEC - Fashion Design
College LaSalle
High School Diploma -
Sir Winston Churchill High School