Skilled is assessing client needs, developing comprehensive care plans, and collaborating with interdisciplinary teams to achieve positive outcomes. Possesses a strong commitment to social justice and advocacy, ensuring the well-being and empowerment of diverse populations.
Overview
5
5
years of professional experience
Work History
Eligibility Worker II
Los Angeles County Department Of Public Social Services
08.2020 - Current
Enhanced client satisfaction by providing efficient and accurate eligibility assessments for various social service programs.
Streamlined application processing times by maintaining thorough knowledge of program rules, regulations, and requirements.
Trained staff on current eligibility requirements and policies.
Communicated with people from various cultures and backgrounds on application process.
Established rapport with clients through empathetic listening, clear communication, and professional demeanor during interviews.
Conducted comprehensive income calculations for clients seeking public assistance, ensuring appropriate benefit levels were assigned based on financial need.
Maintained confidentiality at all times while handling sensitive client data related to personal finances, health concerns, and family situations.
Clerk
Office Depot Inc
10.2018 - 07.2020
Utilize Ratio Frequency equipment correctly to document changes.
Managed Accurate labeling and organization of all inventory.
Distribute stock amount production workers. keeping records of furniture issued. may make adjustments or repairs to articles carried in stock.
Processing and data entry of inventory transaction such as work orders, moves, adjustments,receipts, teardowns, restock, and audit forms.
Education
Bachelor of Science - Business
California State University - Channel Islands
Camarillo, CA
05.2019
Skills
Social Program Eligibility
Written and Verbal Communication
Dependable and punctual
Strategic Planning
Meeting Preparation
Relationship development
self-motivated
Conflict resolution
Problem Solving
Ethical Conduct
Timeline
Eligibility Worker II
Los Angeles County Department Of Public Social Services
Eligibility Supervisor at Los Angeles County Department Of Public Social ServicesEligibility Supervisor at Los Angeles County Department Of Public Social Services
Eligibility Supervisor at Los Angeles County Department Of Public Social ServicesEligibility Supervisor at Los Angeles County Department Of Public Social Services
Information System Analyst II at Los Angeles County Department of Public Social ServicesInformation System Analyst II at Los Angeles County Department of Public Social Services