Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jenny Goldberg

Niagara-on-the-Lake,ON

Summary

A highly dedicated client services specialist possessing seven years of experience in providing comprehensive office operational support and maintaining effective corporate and client service operations. Strong goal-setting, prioritization, and issue-resolution abilities.

Overview

22
22
years of professional experience

Work History

Pilates Instructor

01.2018 - 01.2025
  • Performed administrative functions including handling business correspondence, client records management, inventory management, and schedule management.
  • Researched, planned, prepared, and delivered courses/programs on topics that promote healthy lifestyle habits to create enjoyable client experiences and meet client needs.

Event Planner

Enjoy Nantucket
01.2006 - 01.2011
  • Performed office administrative duties including intake of incoming calls, outgoing communications, making travel arrangements, managing calendars & emails, opening and distributing mail, sending and receiving courier packages, ordering office supplies, copying, scanning printing.
  • Performed event planning for the catering and concierge company on the island of Nantucket.
  • Consistently exercised discretion in handling correspondence, information, and all matters of confidentiality.

Office Administrator

Ocean Wings Air Charter
01.2005 - 01.2006
  • Greeting customers, pilot scheduling, private charter booking, managing business correspondence, creating & maintaining spreadsheets, digital records management, data entry, faxing, copying, scanning, and printing.
  • Resolved escalations and customer inquiries by showcasing effective negotiation and conflict-resolution skills.
  • Built and maintained excellent customer relationships and established professional relationships with senior management for ongoing process improvements.

Administrative Assistant

McMaster University
01.2003 - 01.2005
  • Provided a high level of administrative and reception support, ensuring quality service and professionalism at every client interaction.
  • Performed office coordination duties including intake of incoming calls, handling outgoing communications, schedule management, records management, ordering office supplies, sending and receiving courier packages, etc.
  • Promoted positive and professional working relationships with associates and management; effectively resolved customer inquiries/conflicts by providing seamless customer service.

Education

Accounting & Payroll Specialist Diploma -

triOS College
Hamilton, ON

Bachelor of Commerce (B. Com) - undefined

McMaster University
Hamilton, ON

Accelerated Wine and Beverage Program - undefined

Culinary Institute of America
Napa Valley, CA

Skills

  • Administrative Support
  • Schedule Management
  • Spreadsheet/Records Management
  • Business Correspondence
  • Teamwork & Problem Solving
  • Client/Customer Support
  • Sage 50
  • QuickBooks Online

Languages

English

Timeline

Pilates Instructor

01.2018 - 01.2025

Event Planner

Enjoy Nantucket
01.2006 - 01.2011

Office Administrator

Ocean Wings Air Charter
01.2005 - 01.2006

Administrative Assistant

McMaster University
01.2003 - 01.2005

Bachelor of Commerce (B. Com) - undefined

McMaster University

Accelerated Wine and Beverage Program - undefined

Culinary Institute of America

Accounting & Payroll Specialist Diploma -

triOS College

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Jenny Goldberg