Jenny Friesen
Niverville,Manitoba
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features. Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
18
18
years of professional experience
Work History
Hairstylist
Split Ends Hair Studio
10.2022 - Current
- Distributed business cards outside of salon to generate new business.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Counted and documented opening and closing cash amounts daily.
Professional Beauty Guide
LimeLife By Alcone
04.2020 - Current
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Built personal relationships with guests to promote positive experiences.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Demonstrated product application on clients using testers and samplings.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Hairstylist
Split Ends Hair Studio
10.2012 - 10.2015
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Handled payments and processed credit card transactions.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Increased revenue through effective customer service and inventory management.
Hairstylist
Amenities Hair Studio
01.2008 - 01.2012
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
Hairstylist
Regis Hair Salon
10.2005 - 01.2008
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
Education
Hairstylist Diploma - Hairstylist
Scientific Marvel School of Hair
Winnipeg, MB10.2005
High School Diploma -
Niverville Collegiate
Niverville, MB06.2004
Skills
- Customer Education
- Color Corrections
- Schedule Management
- Quick Learner
- Highly Motivated Self-Starter
- Detail-Orientated
- Strong Leader
- Sales Expertise
Languages
English
Full Professional
Timeline
Hairstylist
Split Ends Hair Studio
10.2022 - Current
Professional Beauty Guide
LimeLife By Alcone
04.2020 - Current
Hairstylist
Split Ends Hair Studio
10.2012 - 10.2015
Hairstylist
Amenities Hair Studio
01.2008 - 01.2012
Hairstylist
Regis Hair Salon
10.2005 - 01.2008
Hairstylist Diploma - Hairstylist
Scientific Marvel School of Hair
High School Diploma -
Niverville Collegiate
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