Jenny Dewes
Tappen,BC
Summary
After a seven-year hiatus from the workforce, I am eager to embrace a fresh challenge beyond my prior work experience. As a driven professional, I bring a wealth of experience in customer service, sales, and administrative duties.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
AVS Systems
09.2015 - 07.2016
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Developed strategies to streamline and improve office procedures.
Administrative Assistant
The Office Of The Public Guardian
06.2012 - 07.2013
- Provided assistance and review for all Public Guardian applications before submission in the Peace Region of Northern Alberta, collaborating closely with applicants to ensure their applications were accepted and properly filed.
Care Aide/Companion
Elfriede Rowe Society
01.2010 - 01.2012
- Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted residents with activities of daily living, promoting independence and dignity.
Store Manager
Little City Boutique
01.2008 - 01.2009
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Legal Secretary
FH&P Lawyers
01.2007 - 01.2008
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
Legal Secretary
Benson Edwards LLP
01.2005 - 01.2006
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
Education
Administrative Assistant/Legal Secretary Diploma -
Sprott-Shaw Community College
01.2005
High School Graduate -
W.L. Seaton Secondary School
01.1998
Skills
- Customer Relations
- Strong Problem Solver
- Dedicated Team Player
- Resourceful
- Professional and mature
- Creative merchandiser
Volunteer Experience
- Office Assistant, Kelowna, BC, Heart & Stroke Foundation
- Elderly Companion, Kelowna, BC, Alzheimer Society
- Store Sorter, Salmon Arm, BC, Churches Thrift Store
References
- Tracey Brown, 780.833.4319, Office Manager, Office of the Public Guardian
- Dean Whibley, 250.549.0875, AVS Systems
Timeline
Administrative Assistant
AVS Systems
09.2015 - 07.2016
Administrative Assistant
The Office Of The Public Guardian
06.2012 - 07.2013
Care Aide/Companion
Elfriede Rowe Society
01.2010 - 01.2012
Store Manager
Little City Boutique
01.2008 - 01.2009
Legal Secretary
FH&P Lawyers
01.2007 - 01.2008
Legal Secretary
Benson Edwards LLP
01.2005 - 01.2006
Administrative Assistant/Legal Secretary Diploma -
Sprott-Shaw Community College
High School Graduate -
W.L. Seaton Secondary School
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