Jenny Aldridge
Kenilworth ,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Restaurant Waitress
B & A Gardens
01.2017 - 06.2018
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
General Laborer
Frank Roberts Tree Service
04.1995 - 10.2016
- Assisted team members with tasks that require group effort.
- Provided maintenance for construction equipment.
- Filled daily quota and sometimes went beyond.
- Dug trees and checked quality, size and health.
- Kept track of inventory throughout the day
- Loaded product at end of day for safe delivery
- Assisted with product delivery when needed
Restaurant Waitress
KK Restaurant
03.2012 - 01.2014
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Guest Attendant
Country Rose Suites
02.2003 - 03.2005
- Inspected rooms to confirm adherence to department standards.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
- Exercised politeness and discretion when dealing with guests and guest property.
- Cooked meals, prepared snacks and served beverages
- Bathed elderly guests
- Helped with daily tasks
Skills
- Restaurant Operation
- Alcoholic Beverage Service
- Billing and Payment Processing
- Waste Control
- Guest Satisfaction
- Courteous Phone Demeanor
- Dining Room Management
- Cleaning and Sanitizing
- Bathroom Servicing
- Warm and Friendly
- High-Volume Dining
- Portion Sizes
- Cool Under Pressure
Timeline
Restaurant Waitress
B & A Gardens
01.2017 - 06.2018
Restaurant Waitress
KK Restaurant
03.2012 - 01.2014
Guest Attendant
Country Rose Suites
02.2003 - 03.2005
General Laborer
Frank Roberts Tree Service
04.1995 - 10.2016
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