Jenny Acosta
Santa Ana
Summary
Detail-oriented professional with strong coordination and customer service skills. Proven track record in enhancing operational efficiency and fostering community relationships.
Overview
8
8
years of professional experience
Work History
Non-Profit Secretary
Calle Cuatro Non-Profit Organization
Santa Ana
10.2025 - Current
- Coordinate meetings, scheduled appointments, and prepared agendas for staff discussions.
- Handle correspondence, including emails and phone calls, with community stakeholders.
- Implement efficient record-keeping practices to streamline information retrieval processes.
Florist
Angel's Flowers
Santa Ana
01.2020 - Current
- Manage daily operations of floral design and customer service teams.
- Train and mentor staff on floral arrangements and customer interaction techniques.
- Respond quickly to customer inquiries or complaints in a professional manner.
- Update website content with current product offerings, prices, and specials.
- Keep records for production, inventory, income, and expenses.
After School Instructional Provider
Santa Ana Unified School District
Santa Ana
03.2018 - 08.2022
- Developed engaging lesson plans aligned with curriculum standards.
- Collaborated with parents to support student learning and development.
- Implemented technology tools to enhance classroom instruction.
- Developed course outlines, lesson plans, and instructional materials for use in classes.
- Collaborated with other teachers on program development activities.
- Incorporated a variety of teaching techniques into lesson plans based on individual student needs.
- Facilitated hands-on learning activities designed to reinforce concepts taught in lectures.
- Assisted colleagues with planning special events or activities for students.
- Tutored students in course material to improve comprehension.
Education
Bachelor of Science - Child And Adolescent Development
California State University Fullerton
Fullerton 05-2018
Associate of Arts - Sociology
Santa Ana College
Santa Ana, California, CA08-2017
Skills
- Meeting coordination
- Record keeping
- Correspondence management
- Agenda preparation
- Document drafting
- Customer relationship management
Timeline
Non-Profit Secretary
Calle Cuatro Non-Profit Organization
10.2025 - Current
Florist
Angel's Flowers
01.2020 - Current
After School Instructional Provider
Santa Ana Unified School District
03.2018 - 08.2022
Bachelor of Science - Child And Adolescent Development
California State University Fullerton
Associate of Arts - Sociology
Santa Ana College