Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennisa Hook

Moose Jaw,SK

Summary

Dynamic professional with over 18 years of diverse experience, including a key role at Tupperware Canada where they led direct sales to achieve consistent revenue growth, and a pivotal position at Chocolate Moose Fudge Factory, enhancing product safety and quality. Possesses a broad skill set encompassing excellent communication, organizational prowess, and a knack for innovation in educational activities as demonstrated in a daycare setting. Eager to apply a fast, efficient work ethic, combined with a willingness to embrace new challenges, to contribute to and grow within a future-oriented organization.

Overview

18
18
years of professional experience

Work History

Director

Tupperware Canada
04.2014 - Current
  • Steered direct sales, resulting in consistent revenue growth
  • organized and hosted engaging parties to boost product visibility
  • Managed financial transactions with accuracy and integrity
  • Leveraged computer skills to maintain records and enhance operations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.

Production Worker

Chocolate Moose Fudge Factory
03.2021 - 03.2024
  • Managed production of popcorn, pretzels, and fudge ensuring high-quality standards
  • Efficiently handled shipping and receiving, ensuring timely delivery of orders
  • Exercised meticulous attention to detail in packing individual orders, minimizing errors
  • Implemented food safety and handling protocols, contributing to a safe and hygienic work environment
  • Successfully maintained product quality and safety, leading to increased customer satisfaction
  • Introduced new packing techniques, enhancing efficiency and product safety.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.

Daycare Provider

Home Daycare
01.2017 - 03.2021
  • Collaborated with parents to understand and meet individual child needs
  • Introduced children to educational games and activities to boost learning.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
  • Provided personalized support to children, ensuring emotional and physical well-being.
  • Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.

Dining room Supervisor

Grant Hall Dining Room & Lounge
01.2014 - 06.2016
  • Supervised dining room operations ensuring seamless customer service
  • Handled financial transactions with precision, balanced till post-shift
  • Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
  • Acted as a liaison between front-of-house staff and kitchen personnel, ensuring that orders were completed accurately and in a timely manner.
  • Resolved customer complaints effectively, enhancing customer satisfaction
  • Managed weekly employee tip-outs, ensuring fair distribution.
  • Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.

Server

Hickory Smokehouse & Grill
09.2011 - 01.2014
  • Delivered high-quality customer service in a fast-paced environment
  • Handled cash transactions accurately, ensuring financial integrity
  • Thrived under pressure, maintaining composure and efficiency
  • Contributed to a positive dining experience for all customers
  • Enhanced team performance through collaborative efforts.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Houston Pizza
03.2006 - 03.2007
  • Exhibited strong team collaboration by assisting fellow servers
  • Enhanced customer satisfaction by proactively addressing their needs
  • Managed financial transactions and phone communications efficiently
  • Leveraged interpersonal skills for effective face-to-face and telephonic interactions
  • Contributed to restaurant's revenue growth by delivering excellent customer service.

Education

Criminal Justice (Policing) -

Lethbridge College
Lethbridge, AB
04.2011

Faculty of Arts -

University of Regina
Regina, SK
06.2009

High School -

Riverview Collegiate
Moose Jaw, SK
06.2008

Elementary School -

Sacred Heart School
Moose Jaw, SK
06.2004

Skills

  • Willing to try new things
  • Fast and efficient
  • Work well under pressure
  • Good organizational skills
  • Excellent communication skills
  • Sales experience
  • Computer literacy
  • Quality control
  • Shipping logistics
  • Food safety protocols
  • Verbal and written communication
  • People Management

References

  • Crystal Tosczak, Director, Tupperware, crystaltosczak@gmail.com, (306)861-7443
  • Melissa Dolph, Owner, Sweet Vixens Nail & Sugaring Lounge, (306)630-8939

Timeline

Production Worker

Chocolate Moose Fudge Factory
03.2021 - 03.2024

Daycare Provider

Home Daycare
01.2017 - 03.2021

Director

Tupperware Canada
04.2014 - Current

Dining room Supervisor

Grant Hall Dining Room & Lounge
01.2014 - 06.2016

Server

Hickory Smokehouse & Grill
09.2011 - 01.2014

Server

Houston Pizza
03.2006 - 03.2007

Criminal Justice (Policing) -

Lethbridge College

Faculty of Arts -

University of Regina

High School -

Riverview Collegiate

Elementary School -

Sacred Heart School
Jennisa Hook