JENNIQUE MORRISON
Maple,ON
Summary
Safety-focused and service-driven cabin host with GulfStream G550 experience. Recognized for maintaining the highest standards of professionalism, discretion, and passenger safety. Skilled in cabin preparation, coordinating gourmet catering, and fine dining service. Adept at anticipating executive passenger needs with precision and attention to detail. Strong communicator who stays calm under pressure and collaborates effectively with flight crews to ensure safe, efficient, and world-class operations. Committed to exceeding client expectations through impeccable service and unwavering dedication to aviation safety.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Private Jet Cabin Host
JetCorp Management
05.2025 - Current
- Delivered exceptional in-flight service by preparing and serving meals and beverages.
- Addressed specific needs of executive passengers during flights, delivering tailored support for an exceptional travel experience.
- Ensured passenger safety by conducting pre-flight safety checks and briefings.
- Greeted passengers, provided pre-flight safety briefings, and assisted with luggage stowage.
- Ensured that all cabin area items such as blankets, pillows, headsets, magazines. were replenished between flights.
- Arrived on time for shifts and meetings, ensuring smooth operations and timely service.
- Maintained strict confidentiality of passenger information to ensure privacy and security.
Bartender
17 Steak House & Bar
06.2023 - 03.2025
- Crafted specialty cocktails using premium ingredients for diverse clientele.
- Engaged with guests to provide personalized service and enhance their dining experience.
- Initiated customer interactions to ensure a positive first impression. and provided excellent customer service.
- Addressed and resolved customer complaints promptly to maintain guest satisfaction.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Ensured cleanliness and organization of bar area to enhance service efficiency.
- Collaborated with kitchen staff to ensure timely delivery of food and drink orders.
- Monitored inventory levels and coordinated supply orders to prevent shortages.
- Managed cash drawer and balanced transactions at the end of each shift accurately.
Flight Attendant
Air Canada Rouge
06.2018 - 01.2023
- Delivered exceptional customer service during international flights to diverse passengers.
- Ensured compliance with safety regulations and emergency procedures on all flights.
- Assisted in serving meals and beverages while addressing passenger needs promptly.
- Conducted pre-flight briefings to prepare crew for service and safety protocols.
- Dealt with mechanical and passenger emergencies according to standards.
- Helped guests locate seats and stow luggage in appropriate locations.
- Greeted passengers and provided assistance with boarding procedures.
- Communicated effectively with pilot staff to ensure passenger needs were met during flight.
Customer Service Representative
A.S.P. Security Services
06.2017 - 04.2018
- Assisted passengers with check-in processes, enhancing smooth and efficient travel experiences.
- Facilitated organized boarding processes to enhance overall efficiency.
- Collaborated with airline staff to address delays or cancellations, keeping affected passengers informed and supported.
- Handled disruptions such as denied boarding or oversold flights, offering alternative solutions to minimize passenger inconvenience.
- Coordinated wheelchair services for passengers needing assistance, ensuring comfort and safety throughout airport journeys.
- Effectively managed high-stress situations while maintaining professionalism during conflict resolution.
- Updated knowledge of airline policies, including luggage weight limits and seating assignments, aiding informed customer decisions.
- Ensured passenger safety by adhering to airport security protocols and procedures without exception.
Cabin Cleaner
PrimeFlight
03.2015 - 11.2017
- Maintained pristine cabin conditions and promptly addressed discrepancies to uphold a positive airline image.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Streamlined workflow processes to enhance turnaround times while ensuring high cleanliness standards in each aircraft cabin.
- Collaborated with team members and supervisors to remain aligned on performance expectations and procedural updates impacting cabin cleaning.
Education
High School Diploma -
St. Roch Catholic Secondary School
Brampton, ON06-2015
Graduate Certificate - Corporate Aviation
Flight Safety Training
Austin, TX04-2025
Some College (No Degree) - Real Estate
Humber College
Toronto, ON09-2022
Master Of Humanities - Human Resources Management
Sheridan College
NoneSkills
- In-flight safety compliance
- Executive passenger service
- Catering and beverage service
- Beverage service knowledge
- Crew resource management
- Luxury hospitality
- Attention to detail
- Time management under pressure
- Conflict resolution
- Adaptability
- Discretion and Confidentiality
- Cross-cultural communication
- Professional etiquette
Certification
- real estate licenses
- Flight Safety International
- CRM Training
- Emergency Procedures and aviation safety
- Food Handler certificate
- WHMIS 2015 certificate
- First Aid certificate
- Dangerous Goods Awareness
Timeline
Private Jet Cabin Host
JetCorp Management
05.2025 - Current
Bartender
17 Steak House & Bar
06.2023 - 03.2025
Flight Attendant
Air Canada Rouge
06.2018 - 01.2023
Customer Service Representative
A.S.P. Security Services
06.2017 - 04.2018
Cabin Cleaner
PrimeFlight
03.2015 - 11.2017
High School Diploma -
St. Roch Catholic Secondary School
Graduate Certificate - Corporate Aviation
Flight Safety Training
Some College (No Degree) - Real Estate
Humber College
Master Of Humanities - Human Resources Management
Sheridan College