Jennine Williams
Saskatoon
Summary
Dedicated and adaptable Community Support Worker with over 15 years of experience supporting vulnerable individuals in both residential and outreach settings. Skilled in building trust with clients in the community, managing complex behaviors, and promoting independence through personalized care. Trained in G-tube feeding, TLR, and crisis prevention techniques such as Mandt, with a proven ability to work independently while maintaining safety and compassion. Known for strong problem-solving skills, clear communication, and a calm, confident presence in high-pressure situations. Passionate about inclusion, advocacy, and helping clients feel empowered in their day-to-day lives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Leader in Training
Saskatchewan Alternatives Initiatives
06.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted with personal care, including safe lifting, transferring, and repositioning using approved techniques and equipment
- Received hands-on mentorship and guidance from Team leaders to develop leadership and supervisory skills
- Shadowed team leaders during shift planning, behavior intervention, and team coordination activities
- Assisted in leading daily routines and supporting individuals with complex needs in personal care, meal prep, and community involvement
- Participated in the creation and implementation of behavior support plans, documenting observations and progress.
- Supported individuals during community outings and appointments, promoting inclusion and independence
- Safely operated the disability bus to transport residents to community events, activities, and appointments
- Attended regular team meetings and training sessions focused on best practices in disability support and leadership development.
Support Worker
Choice Passion Life
04.2023 - 08.2024
- Provided person-centered support to individuals with complex needs in both residential homes and community settings
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Assisted with daily living activities including hygiene, meal prep, medication administration, and mobility support
- Supported clients in the community by attending appointments, recreational outings, and errands
- Followed individualized care and behavior plans while ensuring safety and respect for all individuals
- Maintained accurate documentation and communication with healthcare teams, families, and supervisors
- Applied crisis intervention techniques and de-escalation strategies when needed.
Support Worker
Mission Association for Community Living (MACL)
01.2008 - 01.2023
- Delivered consistent support across residential homes, day programs, and recreational activities for both youth and adults with diverse needs
- Specialized in working with individuals with high behaviors and complex needs, using de-escalation and behavior support strategies
- Adapted quickly to changing situations and client needs, always maintaining a calm and supportive approach
- Built strong, trusting relationships with clients to encourage growth, independence, and community involvement
- Adapted to a variety of roles and responsibilities depending on program needs and client changes
- Trusted by supervisors and upper management to take on challenging shifts and provide high-quality care
- Worked collaboratively with interdisciplinary teams to support individualized care plans and positive behavior strategies
- Supported clients during outings, group activities, and one-on-one sessions tailored to their abilities and interests
- Maintained clear documentation and open communication with families and support teams
Education
Bachelor of Kinesiology -
University of the Fraser Valley
Abbotsford, BC01.2003
Diploma in Food and Nutrition Management -
Southern Alberta Institute of Technology
Calgary, AB01.1998
Skills
- Community Outreach & Client Engagement
- Independent Work & Time Management
- Strong Verbal & Non-Verbal Communication
- Cultural Awareness & Empathy
- Crisis Prevention & Conflict Resolution
- Behavior Management & De-escalation
- Case Documentation & Progress Reporting
- G-Tube Feeding & Medical Care Assistance
- Safe Transferring & Mobility Assistance (TLR)
- Transportation & Escorting to Appointments
- Mandt, First Aid & CPR Trained
- Building Trust & Long-Term Relationships
Administrative Skills
- Extended experience working with all types of technology: for education, business and pleasure
- Adept at all work related computer programs for documentation purposes and online research
- Charged with safe keeping and distribution of petty cash for work programs and relied on as treasurer of home owners association with 38 residences
Certification
- CPR & First Aid – Level C (Valid 2023–2026) – Abbotsford, BC
- Class 4 Unrestricted Driver’s License – Saskatchewan
- Mandt System – Crisis Prevention & Intervention (Ongoing)
- Autism Awareness & Support Training
- Seizure Management Training
- Complex Behavior & Safety Support Training
- PART (Professional Assault Response Training)
- Food Safe Certification
- WHMIS (Workplace Hazardous Materials Information System)
Timeline
Leader in Training
Saskatchewan Alternatives Initiatives
06.2024 - Current
Support Worker
Choice Passion Life
04.2023 - 08.2024
Support Worker
Mission Association for Community Living (MACL)
01.2008 - 01.2023
Bachelor of Kinesiology -
University of the Fraser Valley
Diploma in Food and Nutrition Management -
Southern Alberta Institute of Technology
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