Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNINA CELEDONIO

Yellowknife,NT

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Sales Associate

Dollarama
04.2023 - 04.2024
  • Provide positive first impressions to welcome existing, new, and potential customers.
  • Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately process POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Restock shelves to maintain product availability and store appearance.

Food Counter Attendant

Tim Hortons
03.2023 - 04.2024
  • Greet customers with smile and provided helpful suggestions.
  • Process sales transactions using POS system.
  • Manage multiple tasks in high-volume environment.

Flight Attendant

Emirates Airline
09.2014 - 11.2022
  • Ensure safety and comfort of customers onboard aircraft.
  • Establish customer service experience
  • Serve beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Selling of wide variety of duty free products onboard, processing payment using debit/credit card and cash.
  • Work flexible hours across night, weekend and holiday shifts.

Marketing Officer

Maxima Machineries Inc
04.2012 - 08.2014
  • Gathering comparative study of competitors information on heavy equipment industry.
  • Analyzing and presentation of market demand and share analysis including market participation and lost sale.
  • Sales Procedure such as placing order from supplier, custom clearing, documentation, up to delivery of products to end user.
  • Reporting of sales and inventory on weekly and monthly basis
  • Manage branding campaigns and event marketing initiatives in print, video, and social media.

Service Crew

Golden Arches Development Corp
12.2009 - 03.2012
  • Replenish condiments, beverages and supplies while maintaining cleanliness of service area.
  • Food preparation for dine in, take away and delivery.
  • Front counter and drive thru cashier
  • Input orders into point-of-sale system and accept payment using credit card or cash register

Education

Bachelor of Science - Business Administration Major in Marketing

Polytechnic University of The Philippines
Manila, Philippines
06.2008 - 05.2012

Skills

    Customer Service

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Timeline

Sales Associate

Dollarama
04.2023 - 04.2024

Food Counter Attendant

Tim Hortons
03.2023 - 04.2024

Flight Attendant

Emirates Airline
09.2014 - 11.2022

Marketing Officer

Maxima Machineries Inc
04.2012 - 08.2014

Service Crew

Golden Arches Development Corp
12.2009 - 03.2012

Bachelor of Science - Business Administration Major in Marketing

Polytechnic University of The Philippines
06.2008 - 05.2012

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JENNINA CELEDONIO