Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Activities
Timeline
Generic

JENNIFER DEXTRA

Los Angeles

Summary

Determined School Counselor with success in helping students achieve educational goals and personal well-being. Talented in meeting the objectives of the counseling program by providing preventive education, advocacy, mediation and counseling to students. Sensitive to socioeconomic and cultural difference of students. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Physician Service Representative (Float)

UCLA Health
09.2021 - Current
  • Review medical records for completeness, accuracy, ad compliance with regulations
  • Maintain accurate electronic health records for improved patient care and compliance with privacy regulations.
  • Act as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Providing daily operational activities including co-pay collection, verification of insurance eligibility and benefits.
  • Maintain up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
  • Increase efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
  • Manage incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
  • Work with patients to schedule tests and procedures.
  • Ensured accuracy of insurance information for each patient visit, verifying coverage details ahead of time for smooth processing at appointment time.

Counseling Intern

Clinton Middle School
01.2024 - 05.2024
  • Enter excuse notes receive from guardians within 48 hours of receipt, retaining the documentation in the student files
  • Utilize strong organizational skills to maintain accurate records of all student interactions and interventions.
  • Assiste in the development of academic plans, setting achievable goals for students'' educational progress.
  • Counsel students in grades K through 8, using solution-focused and person-centered approaches to address issues such as academic performance, social skills, self-esteem, and attendance
  • Advise and assist numerous students in short-term crisis situations such as bullying, conflict resolution, and classroom behavior issues
  • Coordinate with master scheduler and behavior leads to ensure that student records are accurate for students experiencing schedule changes or behavior issues
  • Promote a positive campus culture by actively participating in school events and community outreach initiatives.
  • Conduct comprehensive evaluations of students'' academic needs, recommending appropriate resources and services.
  • Collaborate with faculty members to identify at-risk students and develop targeted intervention strategies.
  • Manage caseloads of diverse learners, addressing individual needs through tailored counseling approaches.
  • Organize workshops and presentations on topics such as time management, study skills, and career planning.
  • Enhance student success by providing personalized academic guidance and support.

Counseling Intern

Roosevelt High School
08.2023 - 12.2023
  • Conducted individual counseling sessions.
  • Achieved result using integrative approach to counseling using unconditional positive regards and Motivational Interviewing
  • Completed 350 hours under the supervision of a professional school counselor
  • Assisted students with setting realistic goals for graduation, college and desired vocations.
  • Conducted home visits when necessary in order to establish a direct connection with families experiencing significant attendance challenges.
  • Supported at-risk students by connecting them to appropriate resources such as tutoring, counseling services, or academic programs.
  • Conducted thorough assessments of students'' individual needs to identify factors contributing to chronic absenteeism and create tailored action plans for improvement.
  • Entered student information in computer files.
  • Developed and facilitated workshops to help students understand academic policies and procedures
  • Monitored student academic progress and communicated results and recommendations to faculty, staff and students
  • Aided students in transferring to universities and scheduled 4-5 one-one meeting per day.

RESIDENTIAL ADVISOR

UNIVERSITY OF SOUTHERN CALIFORNIA
04.2023 - 07.2023
  • Provided beneficial support and guidance to students, supervised 20 residents' students, and identified and resolved any resident issues
  • Guided students to integrate into both academic and social communities on campus.
  • Developed and executed effective conflict resolution strategies to maintain a harmonious residential atmosphere.
  • Established consistent relationships with students to maintain professional boundaries.
  • Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
  • Provided supervision for cafeteria, laundry and special activities of facility.
  • Promoted inclusivity within the residence hall by organizing diversity-focused events and discussions.
  • Fostered productive and supportive environment for academic and social success.
  • Promoted diversity and inclusion to create welcoming and inclusive living environment for all students.
  • Enhanced resident satisfaction by addressing concerns and resolving issues promptly.
  • Guided students to integrate into both academic and social communities on campus.
  • Advised students on available resources regarding academic support services or personal counseling opportunities.
  • Planned and organized social and educational activities to promote community building and personal development among students.

Education

Ph.D. - Educational Psychology

Capella University
Minneota, MN
06.2027

M.D. - School Counseling

UNIVERSITY OF SOUTHERN CALIFORNIA
Los Angeles, CA
05.2024

Bachelor of Arts - Applied Psychology

MOUNT SAINT MARY'S UNIVERSITY
08.2021

Skills

  • Student records management
  • Counseling and Therapy
  • Individualized education programs
  • Individual and Family Support
  • Teamwork and Collaboration
  • Organization and Time Management
  • Diverse group presentations
  • Attention to Detail
  • Proficient in Microsoft Office
  • Problem Solving
  • Decision Making
  • Career advising
  • Excellent oral and written communication
  • Academic Planning

Certification

  • Professional Educator License (PEL)
  • National Certified Counselor (NCC)

Affiliations

  • Membership in American Counselor Association (ACA)
  • Membership in American School Counselor Association (ASCA)

Activities

  • Speak French fluent
  • Certification in Nutrition and Behavioral Technician
  • Volunteer at Downtown Women Center and LA Foods Bank

Timeline

Counseling Intern

Clinton Middle School
01.2024 - 05.2024

Counseling Intern

Roosevelt High School
08.2023 - 12.2023

RESIDENTIAL ADVISOR

UNIVERSITY OF SOUTHERN CALIFORNIA
04.2023 - 07.2023

Physician Service Representative (Float)

UCLA Health
09.2021 - Current

Ph.D. - Educational Psychology

Capella University

M.D. - School Counseling

UNIVERSITY OF SOUTHERN CALIFORNIA

Bachelor of Arts - Applied Psychology

MOUNT SAINT MARY'S UNIVERSITY

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