Jennifer Chinyere Ehizokhale
Brampton
Summary
Reliable business professional, experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback.
Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, customer centric, networker and consensus builder. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Lead-Business Development Unit
Polaris Bank Limited
11.2014 - 05.2023
- Relationship management, developing new business relationships for my company
- Credit writing and appraisal.
- Deal with broad range of customer needs from initial enquiries through to sales
- Trained new team members by relaying information on company procedures and safety requirements
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet customers' goals.
- Evaluate employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or customers issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests.
Education
Ontario Graduate Certificate - Global Business Management
Humber College
Toronto, ON12.2024
Master of Science - Economics
Benson Idahosa University
Benin City, Edo State, Nigeria06.2022
Bachelor of Science - Economics
University of Maiduguri
Maiduguri, Borno State, Nigeria03.2004
Skills
- Complaint Resolution
- Leadership
- Good communication skills
- Excellent inter-personal skills
- Job Assignments
- Team-Building Exercises
- Customer Satisfaction
- Overseeing Personnel
- Appraisal Reviews
- System thinking
Certification
- Professional Conduct and Ethics, Chartered Institute of Bankers of Nigeria- Nov 2019
- Economics for Managers, Harvard Business School,online, June-August 2020
- Credit Risk Management, AugustoConsulting, May 2018
- Environmental and Social Performance, eLearning Course, International Finance Corporation (World Bank Group)- October 2014
- Negotiation & Persuasion Training, FCMB Training Academy - August 2014
- Sustainability Training and E-Learning Programme (STEP), International Finance Corporation (World Bank Group) - May 2013
Timeline
Team Lead-Business Development Unit
Polaris Bank Limited
11.2014 - 05.2023
Ontario Graduate Certificate - Global Business Management
Humber College
Master of Science - Economics
Benson Idahosa University
Bachelor of Science - Economics
University of Maiduguri
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