Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Jennifer Boban Leon

Jennifer Boban Leon

19 Worth Ave, Brampton,ON

Summary

  • Detail-oriented Business Analyst with 8 years of experience conducting analysis and research to come up with solutions to common business problems.
  • Polished in formulating business improvement strategies and overseeing new technology and system implementation.
  • Commercially-aware professional with in-depth knowledge of Banking systems and project management techniques.
  • Well versed in business Requirements gathering and user acceptance testing to solve complex problems in high-pressure environments.
  • Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings.
  • Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities.
  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills.
  • Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities.
  • Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Business Analyst

Finastra
Trivandrum, India
07.2015 - 08.2023
  • Managing Digital Banking, Cavion Internet Banking, Core Conversion, DPX Pay and other Add On projects by working with the Engineers, Core Resource, and Financial Institutions in USA to make sure that the project runs smoothly till the Go Live.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
  • Managed projects and served as primary liaison between client and multiple internal stakeholders to clarify goals and meet standards and deadlines.
  • Collaborated with stakeholders to define features, integrations and partnerships.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Recommended improvements to existing or proposed systems to enhance solution functionality.
  • Improved processes and procedures to achieve key performance metrics.
  • Identified needs of customers promptly and efficiently.
  • Generated standard or custom reports summarizing business, financial or economic data.

Credit Control Executive

Alliance Cornhill
Trivandrum, India
05.2014 - 07.2015

● Successfully managed the Marsh broker panel and achieved the targets continually with an exposure of more than £6 million per month

● Handled other broker panel in the absence of staff and helped them achieve their targets within a short span of time.

  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Education

Master's in Project Management - Project Management

Algoma University, Brampton
04.2023

MBA - HR And Marketing

Bharathiar University, Coimbatore, Tamil Nadu
05.2014

Bachelor of Arts - Commerce And Business Administration

Kerala University, Trivandrum, Kerala
04.2012

Skills

  • Jira
  • Confluence
  • Microsoft CRM
  • MS Office
  • Business Analysis
  • Business Requirements
  • Risk Assessment
  • Customer Communication
  • Decision Making
  • Spreadsheet Development
  • Project Management
  • Staff Training and Development
  • Business Process Improvement
  • Requirements Gathering
  • User Acceptance Testing
  • Process Improvement
  • Customer Monitoring
  • Stakeholder Communication
  • Forecasting and Planning

Languages

English
Professional
Hindi
Professional
Malayalam
Professional

Timeline

Business Analyst - Finastra
07.2015 - 08.2023
Credit Control Executive - Alliance Cornhill
05.2014 - 07.2015
Algoma University - Master's in Project Management, Project Management
Bharathiar University - MBA, HR And Marketing
Kerala University - Bachelor of Arts, Commerce And Business Administration
Jennifer Boban Leon