Jennifer Zlepko
Los Angeles,CA
Summary
Results-oriented luxury sales professional with extensive experience in high-end retail. Cultivates long-term client relationships through personalized clienteling and styling. Delivers exceptional in-store experiences that drive loyalty and repeat business. Leverages industry insights to refine sales strategies and enhance brand visibility.
Overview
1
1
Language
10
10
years of professional experience
Work History
Sales Associate
House of Dior
Beverly Hills, CA
08.2025 - Current
- Achieved $2.5m in sales in the first year by cultivating long-term relationships with luxury clientele
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Utilized CRM for client outreach using a personalized method
Department Manager
Fendi
Los Angeles, CA
10.2022 - 08.2025
- Doubled woman's RTW business in first year through strategic sales initiatives and grew the department volume to $2m in yearly sales
- Developed high-value clients through networking and personalized outreach
- Led, coached, and motivated high-performing team to surpass KPI's and achieve sales targets
Assistant Sales Manager
Neiman Marcus Group
Los Angeles, CA
01.2022 - 10.2022
- Oversaw $7M in annual sales across two departments, achieving a 115% YoY sales increase through targeted growth strategies.
- Trained team of 10 in digital sales, customer acquisition, and consultative selling, developing three million-dollar sellers.
- Conducted competitive market analysis and collaborated with buyers to enhance product offerings based on customer insights.
Account Manager
PaymentCloud
Los Angeles, CA
01.2021 - 01.2022
- Managed 18–25 SaaS and fintech accounts monthly, achieving at least a 20% conversion rate and ranking as a top-performing account manager.
- Executed full sales cycle from lead generation to closing using CRM tools (Salesforce, HubSpot) for effective pipeline management.
- Negotiated contracts and developed tailored sales presentations to improve client retention and drive revenue growth.
Sales Associate
Nordstrom
Los Angeles, CA
05.2016 - 01.2021
- Exceeded sales targets, generating $850K in revenue within eight months, and earning Pacesetter recognition.
- Executed digital sales strategies and optimized CRM to increase customer engagement and boost repeat business.
- Assisted in visual merchandising to create appealing product displays that attract customers.
Education
Bachelor of Arts - Psychology (Business Minor)
University of British Columbia
Vancouver01.2018
Skills
- Luxury clienteling
- Consultative selling
- CRM outreach
- Wardrobe styling
- Sales KPI achievement
- Brand representation
Languages
Russian
Native or Bilingual
Timeline
Sales Associate
House of Dior
08.2025 - Current
Department Manager
Fendi
10.2022 - 08.2025
Assistant Sales Manager
Neiman Marcus Group
01.2022 - 10.2022
Account Manager
PaymentCloud
01.2021 - 01.2022
Sales Associate
Nordstrom
05.2016 - 01.2021
Bachelor of Arts - Psychology (Business Minor)
University of British Columbia