Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Zinnick

Sherwood Park,AB

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Appliance Sales Specialist

Home Depot Canada
Sherwood Park, Alberta
07.2021 - Current
  • Assist customers in finding the right appliance for their needs and budget.
  • Master specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
  • Exceed assigned sales goals that are between $20-30,000/week.
  • Trained and mentored new professionals in appliance sales.
  • Operate POS system payment by cash, check and credit card. Help customers find the best financing options for them.

Kitchen and Bath, Flooring, Seasonal

Home Depot Canada
Sherwood Park, Alberta
11.2019 - 07.2021
  • Greeted and helped customers find specific products, answered questions, and offered product advice in person and through telephone.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Developed promotional strategies to increase sales volume.
  • Maintained up-to-date knowledge of store merchandise and policies.

Clothing Associate/Online Orders

Sport Chek
Sherwood Park, AB
09.2018 - 06.2020
  • Provided excellent customer service by responding to inquiries promptly and professionally.
  • Assisted customers with selecting clothing items based on their individual needs and preferences.
  • Organized displays to maintain an attractive presentation of products for customers.
  • Performed price changes and markdowns on merchandise as directed by management team.
  • Replenished supplies such as hangers, garment bags, tissue paper. when needed.
  • Analyzed consumer feedback data to understand customer needs better.

Sorter Labour

North American Rail Products (NARP)
Edmonton , Alberta
03.2018 - 06.2019
  • Sorted scrap metal into designated bins according to type and size.
  • Worked closely with other team members to ensure efficient workflow.
  • Kept detailed records pertaining to daily operations including quantity sorted, weight, date received and shipped.
  • Ensured that all personal protective gear was worn at all times while on the job site.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.

Sales for a Small Franchise

Salty Seaweed Surf Shack
Manitou Beach, Saskatchewan
07.2018 - 08.2018
  • Greeted customers and provided exceptional customer service.
  • Developed trusting relationships with customers by making personal connections.
  • Collected payments and provided accurate change.
  • Instructed participants on safe use of recreational equipment such as kayaks, canoes or paddle boards.

Aide Assistant

Summer Camp
Sherwood Park, Alberta
06.2017 - 07.2017
  • Provided guidance and support to campers during their stay at the summer camp.
  • Managed conflicts between campers by providing conflict resolution strategies when needed.
  • Assisted campers with a variety of activities, including arts and crafts, sports, games, music, swimming and more.
  • Administered first aid and notified emergency medical personnel.
  • Medication is given.

Customer Service Key Holder

Kidz Quarters
Sherwood Park, Alberta
09.2016 - 04.2017
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Adapted quickly to last-minute changes or challenges, maintaining composure under pressure.

Education

High School Diploma -

Bev Facey Community High School
Sherwood Park, AB
06-2016

Skills

  • Product Knowledge
  • Reliable and Responsible
  • Staff Support
  • Problem-Solving
  • Relationship Building
  • Goal-Driven

References

  • Available upon request

Timeline

Appliance Sales Specialist

Home Depot Canada
07.2021 - Current

Kitchen and Bath, Flooring, Seasonal

Home Depot Canada
11.2019 - 07.2021

Clothing Associate/Online Orders

Sport Chek
09.2018 - 06.2020

Sales for a Small Franchise

Salty Seaweed Surf Shack
07.2018 - 08.2018

Sorter Labour

North American Rail Products (NARP)
03.2018 - 06.2019

Aide Assistant

Summer Camp
06.2017 - 07.2017

Customer Service Key Holder

Kidz Quarters
09.2016 - 04.2017

High School Diploma -

Bev Facey Community High School

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Jennifer Zinnick