Jennifer Zilinski
Lancaster
Summary
Dynamic and results-driven professional with extensive experience at Richard Roerig, excelling in landscape maintenance and customer service. Proficient in heavy equipment operation and skilled in problem-solving, I consistently enhance curb appeal and foster strong client relationships, ensuring project success and satisfaction. Adaptable and committed to high standards of cleanliness and safety.
Professional with strong experience in restaurant industry, ready to contribute to team-oriented environment. Skilled in food preparation, customer service, and maintaining high cleanliness standards. Focused on collaboration, adaptable to changing needs, and results-driven. Reliable, with strong work ethic and excellent communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Landscape Worker
Richard Roerig
01.2019 - Current
- Operated landscaping tools including mowers, trimmers, and blowers for efficient yard maintenance.
- Assisted in planting, transplanting, and maintaining a variety of plants and shrubs.
- Collaborated with team members to execute landscape design plans effectively.
- Ensured compliance with safety protocols while performing outdoor tasks.
- Maintained cleanliness of work areas and equipment to promote a safe environment.
- Adapted quickly to changing weather conditions to meet project demands efficiently.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Prepared planting beds for new installations with proper soil preparation techniques including tilling, amending soil composition if needed, grading surfaces level before planting began.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
Housekeeper
Linda Gorman
05.2024 - 07.2025
- Managed inventory of cleaning supplies, maintaining optimal stock levels for efficiency.
- Operated various cleaning equipment, demonstrating proficiency in safe usage and maintenance.
- Assisted in training new staff on cleaning protocols and best practices.
- Cleaned and sanitized assigned areas, ensuring high standards of hygiene and cleanliness.
Fast Food Cashier
Jack in the Box
06.2016 - 09.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted customers with menu selections and provided recommendations based on preferences.
- Handled cash and credit card transactions accurately, ensuring proper change distribution.
- Collaborated with team members to meet service goals during peak hours.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Trained new staff on operational procedures and company policies effectively.
- Monitored inventory levels to assist in restocking supplies as needed.
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Prepared food orders accurately and efficiently, adhering to strict quality control standards.
- Streamlined payment transactions for quicker service using cash registers and POS systems.
- Operated and sanitized kitchen and food preparation equipment.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
- Provided customers with information on specials and discount deals.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Promoted teamwork among employees by sharing responsibilities evenly across all stations during peak business hours.
- Ensured compliance with local health regulations through diligent adherence to sanitation guidelines in both front-and back-of-house areas.
Retail Sales Associate
Joy Kroger
05.2015 - 10.2018
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Operated point-of-sale system efficiently, ensuring swift and accurate transaction processing.
- Collaborated with team members to achieve daily sales goals and improve customer service standards.
- Trained new associates on store policies, procedures, and effective customer engagement techniques.
- Implemented visual merchandising strategies to optimize product presentation and attract customer attention.
- Resolved customer complaints promptly, fostering a positive shopping environment and building loyalty.
- Conducted market research to identify emerging trends and inform stocking decisions for enhanced sales performance.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Education
GED -
Lancaster High
Lancaster, CASkills
- Seasonal maintenance
- Heavy equipment operation
- Irrigation systems
- Customer service
- Tree planting
- Chemical handling
- Mulching techniques
- Sod laying
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Food preparation
- Cash handling expertise
- Order taking
- Cleanliness standards
- Verbal and written communication
- Guest experiences
- Hygiene practices
- Food safety measures
- Cash handling
- Guest engagement
- Teamwork
- Problem-solving
- Time management
- Customer assistance
- Flexible schedule
Certification
Food handlers safety
Timeline
Housekeeper
Linda Gorman
05.2024 - 07.2025
Landscape Worker
Richard Roerig
01.2019 - Current
Fast Food Cashier
Jack in the Box
06.2016 - 09.2019
Retail Sales Associate
Joy Kroger
05.2015 - 10.2018
GED -
Lancaster High