Jennifer Zell
Chula Vista
Summary
Dynamic professional with a rich background in photography, dental assistance, and customer service, notably at Dr. Paek's clinic. Excelled in client communication, enhancing client satisfaction. Skilled in balancing creative vision with practical problem-solving, ensuring project excellence and efficiency.
Overview
13
13
years of professional experience
Work History
Photographer
Self Employed
06.2017 - Current
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Developed strong relationships with clients through clear communication and professionalism.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Streamlined photo editing process, significantly reducing turnaround times for client projects.
Dental Assistant
Dr. Paek
08.2015 - 04.2016
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Barista
Starbucks
05.2012 - 10.2015
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Cosmetology - Cosmetology
Paul Mitchell The School
San Diego, CADental Assisting - Dental Hygiene
Concorde Career College
San Diego, CA10.2015
Skills
- Photo editing
- Problem-solving
- Adobe photoshop
- Video editing
- Digital photography
- Social media
- Retouching and color correction
- Advanced camera skills
- Creative artistic vision
- Project management
- Client communication
- Post-processing proficiency
- Location scouting
- Marketing and branding
- Budgeting and finance
Timeline
Photographer
Self Employed
06.2017 - Current
Dental Assistant
Dr. Paek
08.2015 - 04.2016
Barista
Starbucks
05.2012 - 10.2015
Cosmetology - Cosmetology
Paul Mitchell The School
Dental Assisting - Dental Hygiene
Concorde Career College
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