Jennifer Winters

The Foundation Liaison Program Manager is responsible for managing a highly personalized thank you program for donors who have a cumulative lifetime giving of $100,000 or more. The FLP is an extended family member to the donors for services from Queen of the Valley Medical Center.

Coordinated communication between patients, providers, and care teams to resolve scheduling and service issues.

Managed referral workflows, ensuring accurate routing, documentation, and follow-up across departments.

Tracked patient requests in electronic records, maintaining timely updates and complete information.

Met with friends and family of elderly clients needing 24/7 care. Assisted with the tour, move-in process, and monthly check-ins.

Directed integrated marketing strategy to strengthen occupancy pipeline and community visibility.

Developed brand messaging aligned with senior living services and family decision-maker needs.

Cultivated referral partnerships with healthcare professionals, local organizations, and community stakeholders.

• Directed sales and marketing strategy to grow transient, group, and catering revenue across key market segments.
• Led sales team performance, coaching associates on account management, negotiation, and relationship development.
• Developed annual marketing plans aligned with occupancy targets, brand standards, and revenue objectives.
• Analyzed market trends and competitor activity to refine pricing, positioning, and promotional strategy.

• Mentored junior staff members on best practices in hospitality industry standards, elevating overall service quality throughout the hotel.
• Maintained an up-to-date knowledge of trends and developments in the hospitality industry to improve service.
• Established clear performance expectations for staff members based on their individual job roles responsibilities while providing constructive feedback improvement areas during regular performance evaluations meetings discussions regarding personal career goals aspirations within the hospitality industry field sector domain sphere realm province discipline area occupation vocation trade employment line territory bailiwick arena métier profession.
• Mentored junior staff members on best practices in the hospitality industry standards, elevating overall service quality throughout the hotel.