Enhanced service quality as a residential cleaner by leveraging deep cleaning expertise and eco-friendly practices, consistently exceeding client expectations.
Overview
5
5
years of professional experience
Work History
Residential Cleaner
Private Clients; Mopify; Hellamaid
03.2024 - Current
Executed cleaning protocols to enhance client satisfaction and maintain residential environments.
Utilized standard cleaning products and tools for efficient service delivery.
Adapted techniques based on client preferences, fostering customer relationships.
Managed time effectively to complete multiple assignments within schedules.
Project Manager
ThinkTech Inc
02.2021 - 02.2024
Coordinated project timelines to meet deadlines and quality standards.
Facilitated cross-functional team communication for streamlined workflows.
Monitored project progress with software, identifying improvement areas.
Residential Cleaner
Mopify
07.2020 - 02.2021
Refined cleaning processes based on client feedback to enhance service quality.
Achieved high quality control by meeting client expectations for cleanliness.
Improved residential cleanliness through attention to detail and sanitary standards.
Education
Certificate - Teaching English As A Second Language
Global TESOL
Calgary, AB
02-2015
Certificate - Graphic Design
Reeves College
Calgary, AB
11-2011
Skills
Deep cleaning expertise
Eco-friendly cleaning
Effective team collaboration
Strong focus on accuracy
Effective cleaning methods
Languages
English
Native or Bilingual
Japanese
Professional Working
Timeline
Residential Cleaner
Private Clients; Mopify; Hellamaid
03.2024 - Current
Project Manager
ThinkTech Inc
02.2021 - 02.2024
Residential Cleaner
Mopify
07.2020 - 02.2021
Certificate - Teaching English As A Second Language