Jennifer Whiteley
Manteca,CA
Summary
Results-driven and compassionate Executive Director with extensive experience in senior living operations, business management, and team leadership. Proven track record of enhancing resident satisfaction, driving occupancy growth, and ensuring compliance with RCFE regulations. Skilled in financial management, team building, and creating a positive culture of care and excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Executive Director
Orangeburg Memory Care
04.2023 - Current
- Oversee daily operations, ensuring full compliance with RCFE regulations and industry standards
- Lead and mentor a multidisciplinary team, fostering a culture of compassion and accountability
- Drive occupancy growth by implementing effective marketing strategies and relationship-building with families
- Manage financial performance, including budgeting, cost control, and revenue optimization.
- Strengthen communication with residents' families, ensuring transparency and trust
Business Office Director / HR
Rio Las Palmas
11.2021 - 04.2023
- Managed administrative and HR functions, including recruiting, onboarding, payroll, and personnel records
- Supported marketing events and executive administration duties
- Coordinated risk management activities and oversaw all accounting functions
- Supervised accounts payable, receivable, petty cash, and resident funds to ensure accuracy and compliance
Business Office Director
Oakmont of Lodi
12.2020 - 11.2021
- Played a key role in licensing and opening a new community from the construction stage
- Successfully staffed new community by hiring a total of 70 employees over the course of 3 months
- Performed administrative duties, including employee relations and payroll management
- Supported executive leadership with office administration and financial reporting
- Optimized cash flow through effective billing, collections, and financial management
Marketing Assistant
Rosewood Gardens Senior Living
03.2018 - 12.2020
- Managed all aspects of the move-in program, including contracts, deposits, and occupancy scheduling
- Coordinated move-outs and supported business office operations
- Assisted with marketing efforts to promote the community and increase occupancy
Executive Assistant
Acacia Creek Senior Living
03.2010 - 03.2018
- Provided high-level administrative support to the Vice President
- Managed scheduling, travel arrangements, and meeting coordination
- Prepared reports, correspondence, and minutes with accuracy and discretion
Skills
- Senior Living Operations & Compliance
- Financial Management & Budgeting
- Staff Leadership & Development
- Resident & Family Relations
- Marketing & Occupancy Growth
- Proficient in Microsoft Office
- CRM Management
- Strategic planning
- Community engagement
Certification
RCFE
CDP
CPR / First Aid
Timeline
Executive Director
Orangeburg Memory Care
04.2023 - Current
Business Office Director / HR
Rio Las Palmas
11.2021 - 04.2023
Business Office Director
Oakmont of Lodi
12.2020 - 11.2021
Marketing Assistant
Rosewood Gardens Senior Living
03.2018 - 12.2020
Executive Assistant
Acacia Creek Senior Living
03.2010 - 03.2018
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