Jennifer White
Kensington,PE
Summary
Driven professional with a proven track record in fast-paced environments, notably at Pizza Delight. Excelled in order management and suggestive selling, enhancing customer satisfaction and sales. Demonstrated exceptional customer service and a strong work ethic, leading to significant positive feedback and repeat business. Skilled in safe food handling and allergy awareness, ensuring customer safety and satisfaction.
Overview
12
12
years of professional experience
Work History
Server
Pizza Delight
Cavendish, PE
06.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, glassware, roll silverware.
- Upsold, and informed of menu combos.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Opened and closed restaurant on multiple occasions.
Cashier
Mels Petro
Kensington, PE
08.2012 - 07.2023
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Upsold additional products and services to increase revenue.
- Built relationships with customers to encourage repeat business.
- Set up new sales displays each week with fresh merchandise.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School -
Three Oaks Senior High School
Summerside, PE06.2011
Skills
- Food inspection
- Order Management
- Table Bussing
- Food Running
- Table Setting
- Beverage Preparation
- Safe Food Handling
- Strong Work Ethic
- Professional Appearance
- Food safety practices
- Menu presentation
- Sales Techniques
- Allergy awareness
- Menu Memorization
- Order Accuracy
- Point of sale operation
- Suggestive Selling
- Exceptional customer service
Languages
English
Full Professional
Timeline
Server
Pizza Delight
06.2023 - Current
Cashier
Mels Petro
08.2012 - 07.2023
High School -
Three Oaks Senior High School